This authentication module adds two factor authentication with privacyIDEA to OTRS.

Installation

Simply copy the the privacyIDEA.pm into the Auth directory. Usually located at /opt/otrs/Kernel/System/Auth.

Configuration

You need to activate the privacyIDEA authentication module and you need to specify where the privacyIDEA server is located and whether you want to check the validity of the SSL certificate.

You can do this in Kernel/Config.pm like this::

$Self->{'AuthModule'} = 'Kernel::System::Auth::privacyIDEA';
$Self->{'AuthModule::privacyIDEA::URL'} = \
         "https://localhost/validate/check";
$Self->{'AuthModule::privacyIDEA::disableSSLCheck'} = "yes";

Notes

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