Router FAQs

woodrow edited this page Apr 28, 2012 · 4 revisions

Q: Why does the amber light below the button with the lock icon on the WNDR3700v2 illuminate periodically?

A: The WPS LED indicates that an active measurement of your Internet connection is taking place.

Q: How long will it take for my data show up on

A: It can take up to 24 hours after installing and connecting your BISmark router to the Internet before you can see data collected by your router at (instead of 'Device not found').

Q: How long will it take for a dot representing my router to show up on

A: The pins on the front page of are currently populated by data supplied by the user via the "Edit device details" on a device data page. Soon the pins will be populated automatically by geolocating the public IP addresses of BISmark routers that register with Project BISmark servers, at which point dots should appear within several minutes of connecting the router to the Internet.

Q: How can I tell what version of the firmware I'm running and determine if I should update?

A: The current firmware release is 'quirm', which can be verified using one of the following methods:

  • Check the /etc/issue file: Log into the router via ssh and look at /etc/issue. If it exists, it is a 'quirm' or later router. If it does not, it is a 'klatch' or 'capetown' router.
  • Check the kernel version: Go to your router's web page -- the kernel version is on the landing page:

    Confirm your router's firmware release version by checking the kernel version against the following list:

    • capetown:
    • klatch:
    • quirm:
  • Have an old router?

Q: Does it matter if I set the timezone and hostname?

A: The device sets its time via NTP and uses UTC time everywhere, so time zone will not affect BISmark measurements. The hostname automatically defaults to the string "OW"+the router's LAN mac address (i.e. "OW0123456789AB") but it may be changed as desired.

Q: Is it okay to place the BISMark AP behind another AP/router if I just want to use it for measurement?

A: Yes. The BISmark device can be used as the gateway router or simply as another device in your home network.

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