windows: UI error reading base template

[alexandrul]

Bug Report

What did you do?
Upgraded to 2.4.0 and opened http://localhost:9090 in Chrome

What did you expect to see?
The web UI

What did you see instead? Under which circumstances?
error reading base template: open /\templates_base.html: file does not exist

Environment

• System information:
  Windows Server 2008 R2

• Prometheus version:
  prometheus, version 2.4.0 (branch: HEAD, revision: 068eaa5)
  build user: root@d84c15ea5e93
  build date: 20180911-10:56:06
  go version: go1.10.3

[alexandrul]

stderr:

level=info ts=2018-09-12T06:21:31.7431125Z caller=main.go:238 msg="Starting Prometheus" version="(version=2.4.0, branch=HEAD, revision=068eaa5dbfce6c08f3d05d3d3c0bfd96267cfed2)"
level=info ts=2018-09-12T06:21:31.7431125Z caller=main.go:239 build_context="(go=go1.10.3, user=root@d84c15ea5e93, date=20180911-10:56:06)"
level=info ts=2018-09-12T06:21:31.7431125Z caller=main.go:240 host_details=(windows)
level=info ts=2018-09-12T06:21:31.7431125Z caller=main.go:241 fd_limits=N/A
level=info ts=2018-09-12T06:21:31.7431125Z caller=main.go:242 vm_limits=N/A
level=info ts=2018-09-12T06:21:31.7441126Z caller=web.go:397 component=web msg="Start listening for connections" address=0.0.0.0:9090
level=info ts=2018-09-12T06:21:31.7441126Z caller=main.go:554 msg="Starting TSDB ..."
level=info ts=2018-09-12T06:21:31.7521134Z caller=main.go:564 msg="TSDB started"
level=info ts=2018-09-12T06:21:31.7521134Z caller=main.go:624 msg="Loading configuration file" filename=C:\...\prometheus.yml
level=info ts=2018-09-12T06:21:31.7591141Z caller=main.go:650 msg="Completed loading of configuration file" filename=C:\...\prometheus.yml
level=info ts=2018-09-12T06:21:31.7591141Z caller=main.go:523 msg="Server is ready to receive web requests."

[simonpasquier]

This is probably related to #4430. I'll have a look at it.

[nadilas]

+1

[simonpasquier]

@alexandrul and @nadilas it would be great if you could test #4616

[alexandrul]

@simonpasquier seems fine on my PC (using go 1.11 and latest cygwin64).

[notOccupanther]

Still having this issue. Just downloaded 2.4 this morn. (Windows 10)

Accessing localhost:9090/metrics shows detail,

but localhost:9090 shows:
"error reading base template: open /\templates_base.html: file does not exist"

[simonpasquier]

@notOccupanther you'll have to wait for v2.4.1 (see #4632).

[codesome]

@simonpasquier I think this can be closed now.

[gouthamve]

Closed in #4616

[simonpasquier]

however the change isn't on master yet which is probably why GitHub didn't auto-close this issue.

[lock]

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.