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Conversation threading sometimes mixes two separate email threads #840

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edmorley opened this Issue Aug 1, 2014 · 11 comments

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@edmorley

edmorley commented Aug 1, 2014

I see this happening fairly frequently, eg:

screenshot1

In this case, a Github notification email thread has had a Confluence notification email appended. Note also how the subject shown in the email list up top, differs from that shown in the banner between the email list and the message content.

Has been happening for a while, but the example above was with http://jonathan.xulforum.org/files/gcv-nightlies/201407311428-master.xpi and Thunderbird Daily 2014-07-23

Let me know which bits of the headers are relevant, and I'll dump them here (the Github ones contain tokens iirc, so slightly reluctant to paste as is).

@le-jzr

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le-jzr commented Aug 5, 2014

I also frequently see this bug. I use Thunderbird 31 from ArchLinux repositories and Conversations from addons.mozilla.org.

@protz

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protz commented Aug 5, 2014

I believe this is the first item in the FAQ
https://github.com/protz/GMail-Conversation-View/wiki/faq. Long story
short, it's a bug in the underlying Thunderbird infrastructure, and it's
kind of painful to fix.

~ jonathan

On 08/05/2014 03:41 PM, zarevucky wrote:

I also frequently see this bug. I use Thunderbird 31 from ArchLinux
repositories and Conversations from addons.mozilla.org.


Reply to this email directly or view it on GitHub
#840 (comment).

@edmorley

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edmorley commented Aug 5, 2014

The FAQ mentions this occurs with sent items - the emails in the screenshot above are received emails that are in trash. So I think that is unrelated?

@protz

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protz commented Aug 5, 2014

Right. But what puzzles me is that it seems the thread pane groups
these messages together, meaning that this would be a Thunderbird bug
(the threading feature in the thread pane is something that the
conversation view does not provide, it's a Thunderbird feature).

Thanks,

~ jonathan

On 08/05/2014 03:50 PM, Ed Morley wrote:

The FAQ mentions this occurs with sent items - the emails in the
screenshot above are received emails that are in trash. So I think
that is unrelated?


Reply to this email directly or view it on GitHub
#840 (comment).

@le-jzr

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le-jzr commented Aug 5, 2014

Where does it seem so? There is nothing in the image suggesting that Thunderbird itself groups the messages together.

Also, I only needed to wait for three hours to check this myself. Right now I have two messages, one part of an older mailing list thread, the other an automated message from a web service, separate in the Thunderbird inbox (with all the conversations' recommended settings of course). Both entries open the same spliced conversation view.

@protz

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protz commented Aug 5, 2014

You could check whether the Message-Id and the References as well as
In-Reply-To headers have some id's in common...

~ jonathan

On 08/05/2014 07:04 PM, zarevucky wrote:

Where does it seem so? There is nothing in the image suggesting that
Thunderbird itself groups the messages together.

Also, I only needed to wait for three hours to check this myself.
Right now I have two messages, one part of an older mailing list
thread, the other an automated message from a web service, separate in
the Thunderbird inbox (with all the conversations' recommended
settings of course). Both entries open the same spliced conversation view.


Reply to this email directly or view it on GitHub
#840 (comment).

@le-jzr

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le-jzr commented Aug 5, 2014

The single automated message has no References or In-Reply-To. Its Message-Id, as far as I can tell, does not even have any common substring longer than three characters with anything in the mailing list messages.

@orschiro

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orschiro commented Aug 28, 2014

Well, the annoying threading issue....

The same experience for me. Sometimes Conversations mixes up emails that according to Thunderbird are not mixed up at all.

See the following example. On the left you see that Thunderbird only identifies one related email. On the right side you see, however, that conversations mixes this up with four other totally unrelated emails.

img001

@amitlan

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amitlan commented Jan 9, 2015

Seeing this as well.

@petervangalen

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petervangalen commented Mar 4, 2015

This is really annoying. Apple Mail has the same problem, the same incorrect groups appear in both programs for me.

@protz protz closed this Mar 16, 2015

@orschiro

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orschiro commented Mar 18, 2015

Maybe the newly employed full-time employee of SoftMaker can improve the threading backend of Thunderbird?

http://www.reddit.com/r/linux/comments/2zgfer/softmaker_includes_thunderbird_in_softmaker/

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