Changes 3/21/13 per PSF members / PyCon staff request to clarify pers…

…onal information disclosure / public name and shame

Attendee Procedure for incident handling.md

@@ -2,7 +2,7 @@ This procedure has been adopted from the Ada Initiative's guide titled "[Confere
 
 1. Keep in mind that all conference staff will be wearing a conference t-shirt/button with the word “STAFF” on it (or otherwise clearly marked as staff). The staff will also be prepared to handle the incident.  All of our staff are informed of the [code of conduct policy](/2013/about/code-of-conduct/) and guide for handling harassment at the conference. *There will be a mandatory staff meeting onsite at the conference when this will be reiterated as well.*
 
-2. Report the harassment incident (preferably in writing) to a conference staff member - all reports are confidential.
+2. Report the harassment incident (preferably in writing) to a conference staff member - all reports are confidential, please do not disclose public information about the incident until the staff have had sufficient time in which to address the situation.
 
    When reporting the event to staff, try to gather as much information as available, but do not interview people about the incident - Staff will assist you in writing the report/collecting information.
 
@@ -18,4 +18,6 @@ The staff is well informed on how to deal with the incident and how to further p
 
 3. If everyone is presently physically safe, involve law enforcement or security only at a victim's request. If you do feel your safety in jeopardy please do not hesitate to contact local law enforcement by dialing 911. If you do not have a cell phone, you can use any hotel phone or simply ask a staff member.
 
+**Note**: Public shaming can be counter-productive to building a strong community. PyCon does not condone nor participate in such actions out of respect.
+
 A listing of [PyCon staff is located here](/2013/about/staff/), including contact phone numbers. If at all possible, all reports should be made directly to [Ewa Jodlowska](mailto:ewa@python.org) (Event Coordinator) or [Jesse Noller](mailto:jnoller@python.org) (PyCon Chair).

Staff Procedure for incident handling.md

@@ -58,7 +58,7 @@ Give accused attendees a place to appeal to if there is one, but in the meantime
 
 It is very important how we deal with the incident publicly. Our policy is to make sure that everyone aware of the initial incident is also made aware that it is not according to policy and that official action has been taken - while still respecting the privacy of individual attendees.  When speaking to individuals (those who are aware of the incident, but were not involved with the incident) about the incident it is a good idea to keep the details out.
 
-Depending on the incident, the conference chair or his designate may decide to make one or more public announcements. If necessary, this will be done with a short announcement either during the plenary and/or through other channels. No one other than the conference chair or someone delegated authority from the conference chair should make any announcements.
+Depending on the incident, the conference chair or his designate may decide to make one or more public announcements. If necessary, this will be done with a short announcement either during the plenary and/or through other channels. No one other than the conference chair or someone delegated authority from the conference chair should make any announcements. No personal information about either party will be disclosed as part of this process.
 
 If some attendees were angered by the incident, it is best to apologize to them that the incident occurred to begin with.  If there are residual hard feelings, suggest to them to write an email to the conference chair or to the event coordinator. It will be dealt with accordingly.