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All downloads in qBittorrent fail with error 'The user name or password is incorrect' #11863

chris-64 opened this issue Jan 11, 2020 · 2 comments


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@chris-64 chris-64 commented Jan 11, 2020

Please provide the following information

qBittorrent version and Operating System

v4.2.1 (64bit) on Windows 10 (64bit)

If on linux, libtorrent-rasterbar and Qt version

(type here)

What is the problem

All my downloads suddenly fail right after they start, giving this error:

11-1-2020 15:02 - File error alert. Torrent: "(filename)". File: "(filename)". Reason: (filename) file_stat ((path\filename)) error: The user name or password is incorrect

I replaced the file details with (filename). I've updated to the latest version, but still the problem persists.

What is the expected behavior

The downloads used to give no errors.

Steps to reproduce

(type here)

Extra info(if any)

(type here)


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@chris-64 chris-64 commented Jan 17, 2020

Does anyone have any insights on this issue?


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@ArcticGems ArcticGems commented Jan 17, 2020

Did you upgraded from 4.1.x to 4.2.x? If so, you just need to set a new password.

From qBittorrent changelog =

FEATURE: Use PBKDF2 for storing GUI lock password. You will need to set your password again. (Chocobo1)
WEBUI: Use PBKDF2 for storing WebUI password. You will need to set your password again. (Chocobo1)

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