Random crash while downloading 50GB torrent #6372

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MaxRavenclaw opened this Issue Feb 11, 2017 · 6 comments

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@MaxRavenclaw

Please provide the following information

qBittorrent version and Operating System: 3.3.10, Windows 10

What is the problem: Program randomly crashes when attempting to download a ~50GB torrent.

What is the expected behavior: It shouldn't crash.

Does qBittorrent store log files somewhere? I haven't been able to locate them. The crash report doesn't show anything, instead being stuck in a Not Responding state.

@MaxRavenclaw

This is getting absurd. The program stops responding. I had to restart, recheck several times. I suppose the torrent will finish downloading eventually, but this isn't normal.

@Seeker2
Seeker2 commented Feb 14, 2017

32bit version of qBitTorrent?
qBT's cache settings?
Any chance qBT is crashing due to high ram usage?

@MaxRavenclaw

Does the program save any crash logs? Is there any way to read those logs?

I'll check what version I have when I get home, but I think the process of finding the error would be much better if a log were available.

@thalieht
Contributor

%localappdata%\qBittorrent\logs

@MaxRavenclaw

A long time has passed since the last crash, but I'll keep that in mind for the next. Thank you.

@MaxRavenclaw

Also thanks to Seeker2 for the tips. Not sure which version I had, but I installed the 64 over it just in case. As for the cache settings, they're default, I haven't messed with them. I'll look at my ram next time it freezes, but I hope it's smart enough to write in the log when it crashes.

Hope I'll solve it, becasue qBT is otherwise such an awesome program.

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