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qBittorrent has crashed #7568

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Mistywing opened this Issue Oct 10, 2017 · 2 comments

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@Mistywing

Mistywing commented Oct 10, 2017

qBittorrent version and Operating System:

qBittorrent v3.3.16 32bit
OS: Windows 10 10.0.15063 x86_64

What is the problem:

qBittorrent eventually crashes on this computer. The computer's purpose is to remain always on and fetch certain torrents through Sonarr that are then added to qBittorrent.

What is the expected behavior:

Previous version of qBittorrent (I believe .13 or older) did not crash like this.

Steps to reproduce:

Unknown, other than wait a certain time. WinDbg says:
System Uptime: 22 days 3:44:08.810
Process Uptime: 3 days 1:14:16.000

Extra info(if any):

I cannot submit most of the information from the CrashInfo dialog screen, as that also is unresponsive. The most I can do is submit the attached screenshot.
I can also submit a .DMP file created through the Task Manager. This is 200MB in size however and seems to contain some personally identifiable information, therefore I am a bit more reluctant.

capture

Here is the result of !analyze -v from WinDbg X64 of the .DMP file I made.
I get that there might be stuff missing due to the first two lines. Not sure how to set that up correctly though.
I also modified the presentation a bit for it to take less space. Hope that's not a problem either.


Exception Analysis


WARNING: Unable to verify checksum for qbittorrent.exe
ERROR: Symbol file could not be found. Defaulted to export symbols for qbittorrent.exe -
GetUrlPageData2 (WinHttp) failed: 12002.

DUMP_CLASS: 2
DUMP_QUALIFIER: 400

FAULTING_IP:
+0
00000000`00000000 ?? ???

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD: 00000af8

BUGCHECK_STR: BREAKPOINT
DEFAULT_BUCKET_ID: BREAKPOINT

PROCESS_NAME: qbittorrent.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
EXCEPTION_CODE_STR: 80000003

WATSON_BKT_PROCSTAMP: 59b173eb
WATSON_BKT_PROCVER: 3.3.16.0
WATSON_BKT_MODULE: unknown
WATSON_BKT_MODVER: 0.0.0.0
WATSON_BKT_MODOFFSET: 0
WATSON_BKT_MODSTAMP: bbbbbbb4

BUILD_VERSION_STRING: 10.0.15063.296 (WinBuild.160101.0800)
MODLIST_WITH_TSCHKSUM_HASH: 7134bd5525e8b867cd3e1d10ab703d5fedb26887
MODLIST_SHA1_HASH: c6788b042bc8fa5d898dc37a9e2cae3494f19b03
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
PRODUCT_TYPE: 1
SUITE_MASK: 272
DUMP_FLAGS: 8000c07
DUMP_TYPE: 3

ANALYSIS_SESSION_HOST: -private-
ANALYSIS_SESSION_TIME: 10-10-2017 17:11:49.0594
ANALYSIS_VERSION: 10.0.16299.15 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE: ENU

PROBLEM_CLASSES:

ID:     [0n309]
Type:   [@APPLICATION_FAULT_STRING]
Class:  Primary
Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
        BUCKET_ID
Name:   Omit
Data:   Add
        String: [BREAKPOINT]
PID:    [Unspecified]
TID:    [Unspecified]
Frame:  [0]

PRIMARY_PROBLEM_CLASS: BREAKPOINT

LAST_CONTROL_TRANSFER: from 000000006bb11d26 to 000000006bb121cc

STACK_TEXT:

 00000000`0009e7b8 00000000`6bb11d26 : 00000023`771a1dec 00000000`6bab0023 00000000`00bf6220 00000000`00bf7758 : wow64cpu!CpupSyscallStub+0xc
 00000000`0009e7c0 00000000`6bacb130 : 00000000`00000000 00000000`00de2680 00000000`00bff6c4 00000000`6babbaf1 : wow64cpu!WaitForMultipleObjects32+0x1d
 00000000`0009e870 00000000`6babb950 : 00000000`00000000 00000000`0009e920 00000000`00de2298 00000000`00000000 : wow64!Wow64KiUserCallbackDispatcher+0x3930
 00000000`0009e8f0 00007ffa`df732b45 : 00000000`01220140 00000000`00000003 00000000`00000010 00000000`002b3000 : wow64!Wow64LdrpInitialize+0x120
 00000000`0009eba0 00007ffa`df76a1fc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : ntdll!LdrpInitializeProcess+0xfc1
 00000000`0009efd0 00007ffa`df719b1b : 00007ffa`df6a0000 00000000`00000000 00000000`00000000 00000000`002b3000 : ntdll!_LdrpInitialize+0x506cc
 00000000`0009f050 00007ffa`df719ace : 00000000`0009f0d0 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrpInitialize+0x3b
 00000000`0009f080 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe

THREAD_SHA1_HASH_MOD_FUNC: 56c6b4a2137c128b4674863bd6fe29d9c7a5b1a1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 924b60d2e7981caa64cc6bce95606eb38fe4f82e
THREAD_SHA1_HASH_MOD: ed976a5108b2ced14d067a738f02ba13e2db2abb
FOLLOWUP_IP:
wow64cpu!CpupSyscallStub+c
00000000`6bb121cc c3 ret
FAULT_INSTR_CODE: c32ecdc3
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: wow64cpu!CpupSyscallStub+c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: wow64cpu
IMAGE_NAME: wow64cpu.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
BUCKET_ID: BREAKPOINT_wow64cpu!CpupSyscallStub+c
FAILURE_EXCEPTION_CODE: 80000003
FAILURE_IMAGE_NAME: wow64cpu.dll
BUCKET_ID_IMAGE_STR: wow64cpu.dll
FAILURE_MODULE_NAME: wow64cpu
BUCKET_ID_MODULE_STR: wow64cpu
FAILURE_FUNCTION_NAME: CpupSyscallStub
BUCKET_ID_FUNCTION_STR: CpupSyscallStub
BUCKET_ID_OFFSET: c
BUCKET_ID_MODTIMEDATESTAMP: 0
BUCKET_ID_MODCHECKSUM: f94e
BUCKET_ID_MODVER_STR: 10.0.15063.0
BUCKET_ID_PREFIX_STR: BREAKPOINT_
FAILURE_PROBLEM_CLASS: BREAKPOINT
FAILURE_SYMBOL_NAME: wow64cpu.dll!CpupSyscallStub
FAILURE_BUCKET_ID: BREAKPOINT_80000003_wow64cpu.dll!CpupSyscallStub

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/qbittorrent.exe/3.3.16.0/59b173eb/unknown/0.0.0.0/bbbbbbb4/80000003/00000000.htm?Retriage=1
TARGET_TIME: 2017-10-10T20:41:31.000Z
OSBUILD: 15063
OSSERVICEPACK: 296
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt SingleUserTS
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.15063.296

ANALYSIS_SESSION_ELAPSED_TIME: 644c
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:breakpoint_80000003_wow64cpu.dll!cpupsyscallstub
FAILURE_ID_HASH: {289a12fb-10fd-bb5b-3edc-4567046643a5}
Followup: MachineOwner


I am sure you will need more information from this dump. I will keep it, tell me which commands you wish to run on it and I will provide the information.

@Mistywing

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Mistywing commented Oct 14, 2017

image

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ngosang Sep 16, 2018

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We are closing all issues related to old qBittorrent versions (qBittorrent < 4.1.0).
Please, update to last release and, if the bug/error/crash is still present, open another issue.
Thank you.

Member

ngosang commented Sep 16, 2018

We are closing all issues related to old qBittorrent versions (qBittorrent < 4.1.0).
Please, update to last release and, if the bug/error/crash is still present, open another issue.
Thank you.

@ngosang ngosang closed this Sep 16, 2018

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