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Added some more notes relating to bug filing
git-svn-id: http://svn.osgeo.org/qgis/trunk/qgis@9638 c8812cc2-4d05-0410-92ff-de0c093fc19c
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See the QGIS ticket/bug database at | ||
Help I think I found a bug! | ||
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If you find a bug in QGIS, you can report it using the QGIS ticket/bug database at: | ||
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http://trac.osgeo.org/qgis/report | ||
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for the list of current bugs. | ||
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Some hints about when you should file a bug: | ||
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- just because a bug is filed doesnt always mean we can or will fix it. | ||
Sometimes people ask for things that will require many man hours to to and | ||
offer little reward to work ratio benifit when compared to the other issues | ||
in the queue. Also some things are simply not fixable due to whatever | ||
technical reason. | ||
- sometimes we don't fix a bug because the user's vision of how QGIS should | ||
behave doesn't match ours. Hey we are all humans it can happen... | ||
- always check that your bug has not already been filed by someone else since | ||
dealing with duplicate tickets causes a lot of time wasting. | ||
- always provide contact details and make sure you are subscribed to the | ||
ticket entry (either by adding yourself to CC field or by logging in before | ||
filing the ticket). | ||
- dont be offended if we don't see tickets as having the same priority as you | ||
do. While we appreciate it's inconvenient if some issue prevents you doing | ||
your work, we need to take the big picture view of things and focus on | ||
things that affect the largest proportion of our user base. | ||
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