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Skytrax User Reviews Dataset (August 2nd, 2015)

A scraped dataset created from all user reviews found on Skytrax (www.airlinequality.com). It is unknown under which license Skytrax published these reviews. However, the reviews are accessible by anyone with a browser and the robots.txt on their website did not specifically prohibit the scraping of them.

Articles showcasing this dataset:

Dataset Format

The reviews are divided into 4 csv files. Each file contains reviews of one category.

In total there are:

  • 41396 Airline Reviews
  • 17721 Airport Reviews
  • 1258 Seat Reviews
  • 2264 Lounge Reviews

###Airline Dataset Total Samples: 41396

Number of Values per Column:

  • (object) airline_name: 41396
  • (object) link: 41396
  • (object) title: 41396
  • (object) author: 41396
  • (object) author_country: 39805
  • (object) date: 41396
  • (object) content: 41396
  • (object) aircraft: 1278
  • (object) type_traveller: 2378
  • (object) cabin_flown: 38520
  • (object) route: 2341
  • (float64) overall_rating: 36861
  • (float64) seat_comfort_rating: 33706
  • (float64) cabin_staff_rating: 33708
  • (float64) food_beverages_rating: 33264
  • (float64) inflight_entertainment_rating: 31114
  • (float64) ground_service_rating: 2203
  • (float64) wifi_connectivity_rating: 565
  • (float64) value_money_rating: 39723
  • (int64) recommended: 41396

###Airport Dataset Total Samples: 17721

Number of Values per Column:

  • (object) airport_name: 17721
  • (object) link: 17721
  • (object) title: 17721
  • (object) author: 17721
  • (object) author_country: 12777
  • (object) date: 17721
  • (object) content: 17721
  • (object) experience_airport: 647
  • (object) date_visit: 593
  • (object) type_traveller: 646
  • (float64) overall_rating: 13796
  • (float64) queuing_rating: 12813
  • (float64) terminal_cleanliness_rating: 12815
  • (float64) terminal_seating_rating: 587
  • (float64) terminal_signs_rating: 27
  • (float64) food_beverages_rating: 630
  • (float64) airport_shopping_rating: 12676
  • (float64) wifi_connectivity_rating: 412
  • (float64) airport_staff_rating: 26
  • (int64) recommended: 17721

###Lounge Dataset Total Samples: 2264

Number of Values per Column:

  • (object) airline_name: 2264
  • (object) link: 2264
  • (object) title: 2264
  • (object) author: 2264
  • (object) author_country: 1783
  • (object) date: 2264
  • (object) content: 2264
  • (object) lounge_name: 2261
  • (object) airport: 2170
  • (object) lounge_type: 1964
  • (object) date_visit: 99
  • (object) type_traveller: 119
  • (float64) overall_rating: 2259
  • (int64) comfort_rating: 2264
  • (int64) cleanliness_rating: 2264
  • (float64) bar_beverages_rating: 2259
  • (float64) catering_rating: 2261
  • (float64) washrooms_rating: 2238
  • (float64) wifi_connectivity_rating: 2253
  • (float64) staff_service_rating: 2255
  • (int64) recommended: 2264

###Seat Dataset Total Samples: 1258

Number of Values per Column:

  • (object) airline_name: 1258
  • (object) link: 1258
  • (object) title: 1258
  • (object) author: 1258
  • (object) author_country: 1250
  • (object) date: 1258
  • (object) content: 1258
  • (object) aircraft: 1258
  • (object) seat_layout: 1252
  • (object) date_flown: 113
  • (object) cabin_flown: 1252
  • (object) type_traveller: 118
  • (float64) overall_rating: 1257
  • (int64) seat_legroom_rating: 1258
  • (int64) seat_recline_rating: 1258
  • (int64) seat_width_rating: 1258
  • (int64) aisle_space_rating: 1258
  • (float64) viewing_tv_rating: 1229
  • (float64) power_supply_rating: 62
  • (float64) seat_storage_rating: 113
  • (int64) recommended: 1258

About

An air travel dataset consisting of user reviews from Skytrax (www.airlinequality.com)

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