Can't drill down into Mail.app

[khiita]

I'm using the 3840 build, but this issue has persisted since I started using B56a7. When I try navigating to my mailboxes, the window (BezelHUD) does the little "there's nothing for me to go into" jiggle, despite Mail having an > next to it. Thus, I'm unable to read access any of my inboxes, move messages, etc.

Possibly related: all my email actions work (send directly, send, compose...) but I have no actions for 'Get New Mail' or 'Move to Mailbox', even in the Actions preference pane.

[schwarz-zu-blau]

I have the same problem running 3841

[pjrobertson]

See closed ticket here for more user's problems:

https://github.com/tiennou/blacktree-elements/issue_comments

[tiennou]

Works for me using QS v3841, Mail Module vFE, and Mail v4.4, with 3 IMAP accounts setup
Only Application actions are broken (Get New Mail and Open New Mail) but this is a known issue.
Browsing Mail.app work, though, and the Email To/With (Normal/Send) and Compose To/With (Normal/Send) seems to work. Direct works too.

Closing as Works for me. Feel free to reopen if you're still having an issue.

I can confirm that this still isn't working for me :(

exactly the same configs as Etienne (even 3 IMAP accounts)

Full facts:
No 'get new mail' and 'open new mail' actions for me either.
Tried enabling actions such as 'email' and 'email to', and then disabling
Tried checking/unchecking 'recent mail addresses' in the catalog prefs -> nothing
Tried deleting/undeleting Mail plugin
Email support plugin installed of course

Other plugins installed:
1Password
Address Book
Mail
Clipboard
Core Support
Email Support
Extra Scripts
File Compression Module
Growl
iCal
Image Manipulation
iTunes
Music Support
Network Location Module
Remote Hosts Module
Safari Module
Services Menu Module
Terminal
Unit Conversion
User Interface Access

Nuking QS and starting again - still nothing :(

[HenningJ]

It's the same for me: not working, same config (but only one IMAP account)

I actually looked at the souce code a while back. From what I remember, the plugin couldn't work for IMAP accounts. It just looks for .mbox-folders in ~/Library/Mail/Mailboxes/ while the correct folders for IMAP accounts are .imapmbox-folders located in ~/Library/Mail/

[skurfer]

I’ve never had anything but IMAP accounts and I can navigate them. (I assume it’s actually going through the local cache and not the server, but still, it works.) I’m using B54, but that might not matter if it’s the same version of the Mail plug-in. If anything, my version would be older.

[HenningJ]

ok, strange.
could you tell me how you ~/Library/Mail/ folder looks? How the mails are actually saved locally?

I have some folders in the following manner:
IMAP-email@address.com (for each of my accounts)
In the mailboxes folder, I have deleted, drafts, outbox, todos and sent mail .mbox-es, but no inbox.
Could this be the problem?

I have several 'deleted' .mbox-es (one for each of my IMAP accounts, named after the account name)
e.g. 'Deleted Messages (Gmail Mail).mbox'

I also have a folder called 'Mac-patjackrobertson' which is my mobile me account, and has more .mboxes as listed above.

...I know you may have been asking skurfer, HenningJ but I say: the more info the merrier! :)

[skurfer]

No problem. Here’s what ~/Library/Mail/ looks like:

% lander:~/Library/Mail rob> ls -l
total 74824
-rw-r--r--   1 rob  staff         0 Aug 29  2009 AvailableFeeds
-rw-r--r--   1 rob  staff      8990 Mar 14 22:45 BackupTOC.plist
drwxr-xr-x   4 rob  staff       136 Nov 11 11:03 Bundles/
-rw-r--r--   1 rob  staff    101822 Mar  9 13:59 DefaultCounts
-rw-r--r--   1 rob  staff  37556224 Mar 15 07:54 Envelope Index
drwxr-xr-x  16 rob  staff       544 Mar 15 07:50 IMAP-work@mail.skurfer.com/
drwxr-xr-x  26 rob  staff       884 Mar 15 07:54 IMAP-rob@mail.skurfer.com/
-rw-r--r--   1 rob  staff    592680 Mar 14 13:08 LSMMap2
drwxr-xr-x   5 rob  staff       170 Mar 14 22:45 Mailboxes/
-rw-r--r--   1 rob  staff     10023 Feb  2 23:34 MessageRules.plist
-rw-r--r--   1 rob  staff     10023 Feb  2 23:34 MessageRules.plist.backup
drwxr-xr-x   2 rob  staff        68 Mar 15 07:55 Metadata/
-rw-r--r--   1 rob  staff      9922 Mar 14 15:57 OpenedAttachments.plist
-rw-r--r--   1 rob  staff      4130 Mar  1 13:14 SearchHistory.plist
drwxr-xr-x  12 rob  staff       408 Aug 26  2010 Signatures/
% lander:~/Library/Mail rob> ls Mailboxes/
Outbox.mbox/ ToDos.mbox/

[HenningJ]

and inside the IMAP folders (like IMAP-rob@mail.skurfer.com/)? Lots of .imapmbox folders?

[skurfer]

Yes, but now that I look closer, I can’t get to those via QS. I can get to the “main” ones like Inbox and Trash, but not these. I don’t remember if it ever worked, but from your report, I’m guessing it did.

[HenningJ]

Yeah, I guess it works for mail folders with any of the following names: "Inbox", "Out", "Drafts", "Sent", "Trash", "Junk", but not with any other ones. Because the structure of my IMAP accounts is a little different, even that doesn't work for me.

It is pretty easy to get all the mail folders with applescript, so I guess that could be used instead. I'll have a closer look at that in the next few days.

[HenningJ]

I fiddled a little with the plugin. You should be able to drill down into your mail again. The open/move/delete actions should also work.

The applications actions (Get New Mail and Open New Mail) are still broken. That's a more general QS problem, which is a little over my head right now.

Anyone want to try the new version? A compiled version is here: https://github.com/downloads/HenningJ/Plugins/Apple_Mail_Module__100__2011_03_22.zip

[pjrobertson]

Just tried the compiled version, and I can confirm that it works although there are a few dodgy things

a) Seems like Mail has to be open to drill down into it
b) Seems to be a bit slow when finding thing in inboxes
c) Icons aren't pretty (just folders instead of mailbox icons)
d) Not all the actions as you've said

What was it that you found that was 'wrong' with the plugin, and what's been changed?

I think since the plugin works for some people and not for others, then we should try and figure out why this is.
I'd be happy to send my QS prefs etc. to someone else so we can see if it's QS (or it could be settings in Mail)

[HenningJ]

a) Well...yeah. But at least it opens automatically in the background. That's because it uses applescript to get the mailboxes/mails from Mail.app. And for that, the application needs to be running. But I'm pretty sure with the version before it was the same, at least once you were inside a mailbox.
By now I have a better understanding of how it all works together. Maybe I will try to get it to work without applescript. I think that also should be faster

b) I guess that depends on how many mails there are in the mailbox. With too many mails, the whole thing becomes unreliable and slow. :-(

c) oh yeah, I will change that.

d) As mentioned before, the missing actions are "application actions". They don't work at all. From having a look around the QS code, quite a lot has changed since they last worked. I've been trying to track the problem down just now and I think I'm on the right track.

What changed was how Mail.app stores the mailboxes/messages.
And from what skurfer said, even for people who said it worked, only part of it worked.