The simplest way to add a fully integrated support experience to your web site or web app
Reamaze is a fully embeddable support system that you can add with a few lines of JavaScript. Reamaze can help you handle your traditional email support along with your in-app knowledge base, support widget and live chat.
This gem provides an ERB partial via a Rails Engine that makes the SSO integration even easier.
This Reamaze gem requires Rails 3 or above. Not running Rails? No problem, you can just use Reamaze.js!
In your Gemfile, simply add:
gem 'reamaze'
For the most basic integration, simply include the reamaze
partial. You must include your brand subdomain to load the proper help desk associated with your account
<%= render partial: 'reamaze/reamaze', locals: { brand_subdomain: '***YOUR REAMAZE SUBDOMAIN HERE***'} %>
To automatically log your users into the system you can use SSO integration. You'll find your SSO Key available via Settings within your Reamaze account:
<%= render partial: 'reamaze/reamaze', locals: {
brand_subdomain: '*** YOUR REAMAZE SUBDOMAIN HERE ****',
user_id: '**** YOUR USER'S ID IN YOUR SYSTEM ****',
user_email: '**** YOUR USER'S EMAIL IN YOUR SYSTEM ****',
sso_key: '**** YOUR REAMAZE SSO KEY ****
} %>
See LICENSE for details.