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UR Play broken again #1237

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bubbleboyy opened this issue Oct 10, 2019 · 17 comments
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@bubbleboyy
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@bubbleboyy bubbleboyy commented Oct 10, 2019

Categories not working "Retrospect error. Error retrieving the list of items" #1226

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@basrieter basrieter commented Oct 11, 2019

Please try to stick to the bug template! That template also asked for a DEBUG retrospect.log that contains the issue. Could you provide one?

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@Snaah Snaah commented Oct 11, 2019

Here's a log.
retrospect.log

Discovered now there are radio shows in the listings. Don't know if that is something you want to do anything about. I don't mind that. Played https://urplay.se/program/210286-mifforadio-kanslor

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@basrieter basrieter commented Oct 11, 2019

How do I navigate there?

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@Snaah Snaah commented Oct 11, 2019

I found the category now: https://urplay.se/bladdra/radio. If you care to put energy to it, this could be the first time there's a root folder for ".: Radio :." in a Swedish channel.

The show I played in Retrospect (Känslor) is under ".: Sista chansen :.". Retrospect plays the audio just fine and displays the picture, but gives an error about it not being able to play it (the video?).

The label for radio is u'format': u'audio', for video u'format': u'video'.

@basrieter basrieter self-assigned this Oct 11, 2019
@basrieter basrieter added this to To do in Retrospect Development via automation Oct 11, 2019
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@bubbleboyy bubbleboyy commented Oct 12, 2019

Sorry, Im new to github. Do you want my retrospect.log or can you use the log that snaah provided you?

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@basrieter basrieter commented Oct 12, 2019

I also prefer a log from you.

You can enable debug logging in Retrospect, generate the error again and then use the build-in functionality to upload the log. Then post the link here.

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@bubbleboyy bubbleboyy commented Oct 12, 2019

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@basrieter basrieter commented Oct 12, 2019

Ok, so your problem is not Retrospect at all, but you get a 504 Gateway Time-out error. That means that there is a server/network element that did not respond in time.

I tested myself, but UR Play seems to be just fine (except for the Radio streams perhaps). It could be related to your internet connection. Could you check that? Perhaps restart your (wifi)router/modem.

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@bubbleboyy bubbleboyy commented Oct 12, 2019

here is a new log: http://paste.kodi.tv/ikilewemek
The 504 Gateway Time-out error is gone now. Maybe there was a server hiccup on their side.
Still same problem with categories though. Do you need a kodi log?

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@bubbleboyy bubbleboyy commented Oct 12, 2019

Here is the kodi log: https://paste.kodi.tv/aluhuxepoq

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@basrieter basrieter commented Oct 13, 2019

Please use this zip and manually replace the Retrospect files with the newer versions inside the zip. Finally restart Kodi.

retrospect-patch-20191013.204848.zip

This fixes the issue with the categories. @Snaah the Radio items are in the category Lyssna.

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@bubbleboyy bubbleboyy commented Oct 13, 2019

Categories working now. Thank you!

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@Snaah Snaah commented Oct 13, 2019

Can confirm categories are working. Thank's Bas!

Lyssna: Great to have. As you indicated, some of the streams don't seem to work. No biggie for me, but can provide a debug log coming days.

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@basrieter basrieter commented Oct 14, 2019

@Snaah do you have an example of a stream that does not work?

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@Snaah Snaah commented Oct 15, 2019

@basrieter I can't find any streams not working now. Must have been something at my end. Will report back if I find any. Issue can be closed.

@basrieter basrieter closed this in f4aaf8a Oct 16, 2019
Retrospect Development automation moved this from To do to Done Oct 16, 2019
basrieter added a commit that referenced this issue Oct 16, 2019
@basrieter basrieter added this to the v5.0.8 milestone Oct 16, 2019
@basrieter basrieter referenced this issue Oct 19, 2019
1 of 7 tasks complete
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@bubbleboyy bubbleboyy commented Oct 19, 2019

Categories not working again.
Retrospect: https://paste.kodi.tv/vikuluxoho
Kodi: https://paste.kodi.tv/jodopirode

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@basrieter basrieter commented Oct 19, 2019

Nope it is not. The fixed version I posted here still works like a charm. The logs you post are not for the version I added here. Sorry.

@basrieter basrieter removed the tobereleased label Oct 20, 2019
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