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Added check at start-up to see if a user's database has become corrupt. #191

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ribbons opened this Issue Aug 22, 2013 · 9 comments

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ribbons commented Aug 22, 2013

Original report from Howard at 15:56:58 on 2012-11-16

Hi and thanks for this awesome program - which I totally love!

Having a problem where the new version has stopped downloading. It comes up with error report 37818 when i try to resubscribe to my favorite show and simply shuts down after error reporting.

Running windows XP

Be grateful for any support

Thanks

Howard


Imported from Bug 729 in the NerdoftheHerd.com Bugzilla.

@ghost ghost assigned ribbons Aug 22, 2013

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ribbons commented Aug 22, 2013

Original comment from Matt Robinson at 17:23:25 on 2012-11-17

I've checked out your error report and unfortunately it looks like your Radio Downloader database has become corrupted.

It may be possible to recover at least some of the data, are you a fairly technical sort that could run a few commands against your database, or would you like me to bash something together that you can run more easily?

Aside from fixing your database, Radio Downloader should actually report this as a sensible error message and direct you to a page offering assistance, so have re-purposed this bug as such.

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ribbons commented Aug 22, 2013

Original comment from Howard at 10:27:58 on 2012-11-19

Matt,

Thanks for this.

Not sure on the database stuff - happy to give it a go. I did remove and reinstall the program but that seems to have no effect.

Advice gratefully received

Howard

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ribbons commented Aug 22, 2013

Original comment from Matt Robinson at 21:00:34 on 2012-11-19

I've quickly bashed something together - not sure how well it will work. It should move your existing database out of the way and attempt to recover the data from it into a new database.

http://www.nerdoftheherd.com/tools/radiodld/downloads/recoverdb.exe

Please let me know what output it produces and what the result is.

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ribbons commented Aug 22, 2013

Original comment from Howard at 11:48:42 on 2012-11-20

Matt

Really appreciate the work you are putting in here. I will download it and give it a try.

Howard

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ribbons commented Aug 22, 2013

Original comment from Matt Robinson at 18:58:17 on 2012-11-26

Really appreciate the work you are putting in here. I will download it and
give it a try.

Have you had a chance to give this a try?

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ribbons commented Aug 22, 2013

Original comment from Matt Robinson at 19:52:12 on 2012-11-27

Glad that did the trick - did you lose any / all of your downloads, subscriptions, favourites or settings?

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ribbons commented Aug 22, 2013

Original comment from Howard at 22:29:38 on 2012-11-26

Matt,

Yes sorry tried to reply earlier - it obviously didnt post! It worked a treat - instantly - and service have now resumed. Very grateful for all you hard work

Howard

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ribbons commented Aug 22, 2013

Original comment from Matt Robinson at 19:59:26 on 2012-11-28

Worked a treat - don't seem to have lost any of my downloads at all! so many
thanks once again - it was very straightforward

Great - okay, will add a link to that utility from the help page I'll be creating for users with a corrupt database.

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ribbons commented Aug 22, 2013

Original comment from Howard at 21:12:41 on 2012-11-27

Matt,

Worked a treat - don't seem to have lost any of my downloads at all! so many thanks once again - it was very straightforward

Howard

@ribbons ribbons closed this in 8f9955f Feb 15, 2014

@ribbons ribbons added the fixed label Apr 29, 2014

@ribbons ribbons changed the title from Check at start-up if a user's database has become corrupt. to Added check at start-up to see if a user's database has become corrupt. Oct 14, 2014

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