Getting authorization error 400

[Tonyabott]

Getting below error after click on authorise, can you please help me what i'm doing wrong.

{
  "error" : "invalid_client",
  "error_description" : "[ThirdPartyAppAccess] permission required",
  "errors" : [ {
    "errorCode" : "CMN-408",
    "message" : "[ThirdPartyAppAccess] permission required",
    "parameters" : [ {
      "parameterName" : "permissionName",
      "parameterValue" : "ThirdPartyAppAccess"
    } ]
  } ]
}

Thanks in advance.

[embbnux]

Hi, @Tonyabott Are you using RingCentral developer account to log into RingCentral Embeddable Voice?

The RingCentral free account created from RingCentral Developer Website don't have permission to log into third party app on production environment. The Embeddable Voice is developed as a third party integration app.

If you just want to test RingCentral Embeddable Voice Widget, you can turn this app to sandbox environment, and login with your sandbox account Which created in RingCentral Development Website when you create a RingCentral app. Following is steps to set sandbox environment:

1. Go to https://ringcentral.github.io/ringcentral-embeddable-voice/

3.

4. Log in with sandbox account

[Tonyabott]

Hi @embbnux , thanks for the quick reply.
Yes we are using RingCentral developer account for log into RingCentral Embeddable voice.

Now i'm able to login in to app with your sample.

And i have a question here.
Can we make calls from browser in sandbox environment?

[AndyHaas]

@Tonyabott, You can make calls but you are unable to send SMS.

[Tonyabott]

@AndyHaas I followed the steps given by @embbnux , nothing happening when click on call button after entering the number. It prompts me to open RingCentral for Mac.

Thanks In Advance.

[AndyHaas]

Go into Settings and change the setting to Make my calls with to Browser. Also does your app have the permissions to RingOut?

You can see if you have the permission when you authorize your login

[Tonyabott]

@AndyHaas
Yes, changed the settings and also have the permissions.

got the below warning when click on call button "Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade." Is this is due to sandbox mode?

Thanks

[embbnux]

Hi, @Tonyabott In browser web phone mode, it requires a Digital Line in your account. You need to add a phone in your sandbox account. Please visit https://service.devtest.ringcentral.com to add a Phone to your sandbox account.

[Tonyabott]

Hi @embbnux,

Do we need to buy a device in order to get digital line.

Thanks.

[embbnux]

@Tonyabott You can create a free RingCentral for Desktop device in your RingCentral sandbox account.

[Tonyabott]

Thanks @embbnux, I got that. Now i'm able to make calls from browser.

[embbnux]

Closed by resolved

[JiandongRuan]

I am hitting the same issue. But when I tried to create the "RingCentral for Desktop" device, I was asked to assign a number to the device. "Select Existing Number" button was disabled and "New Number" isn't free. How can I test the embeddable using developer account?

[embbnux]

@JiandongRuan Can you provide more information how you hit this issue.
Are you using your own RingCentral app client id? And is your app client id private?