diff --git a/packages/ringcentral-widgets/lib/hasActiveCalls.js b/packages/ringcentral-widgets/lib/hasActiveCalls.js
index 3ce7d94f89..cdc5286433 100644
--- a/packages/ringcentral-widgets/lib/hasActiveCalls.js
+++ b/packages/ringcentral-widgets/lib/hasActiveCalls.js
@@ -6,14 +6,16 @@ export default function hasActiveCalls(phone) {
     webphone,
     callLogSection,
     callMonitorUI,
+    callingSettings,
   } = phone;
+  if (webphone && callingSettings.callingMode === callingModes.webphone) {
+    // need to show the ringout calls
+    return !!(webphone.sessions.length) || (callMonitor && callMonitor.calls.length);
+  }
   return !!(
-    // (callMonitor && callMonitor.calls.length) &&
-    (webphone && webphone.sessions.length)
-  ) || !!(
     (callMonitor && callMonitor.calls.length)
-    || (callLogSection && callLogSection.showNotification)
-    // || (callLogSection && callLogSection.show)
-    || (callMonitorUI && callMonitorUI.cachedActive)
+      || (callLogSection && callLogSection.showNotification)
+      // || (callLogSection && callLogSection.show)
+      || (callMonitorUI && callMonitorUI.cachedActive)
   );
 }