Auto-refresh unread notification(s)
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Cerb5 Plugins - cerb5blog.autorefresh.notifications

Copyright (C) 2011 Robert Middleswarth

What's this?

Ajax Update of Unread Notification

  • Not yet tested

Installation using Git

  • Change directory to /cerb5/storage/plugins/
  • git clone git://
  • cd cerb5blog.convert_auditlog
  • git checkout --track -b 6.3 origin/6.3
  • In your helpdesk, enable the plugin from Setup->Features & Plugins.

Installation using zip / tar.gz

  • Goto
  • Select the correct branch that matches your version of Cerberus
  • click Download button.
  • Unzip in to /cerb5/storage/plugins/cerb5blog.autorefresh.notifications
  • In your helpdesk, enable the plugin from Setup->Features & Plugins.

Note: Make sure you branch number matches your Cerberus Version Number.

Using the plugin

  • Make sure you backup you database especially your ticket_audit_log table.
  • Setup->Settings->scheduler
  • Select "[] Ajax Update of Unread Notification"
  • Make sure the setting are what you want and enable.



This plugin was developed by Robert Middleswarth.


This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA