jamesarosen edited this page Jul 30, 2011 · 10 revisions

Having trouble with Gemcutter? Look no further! If you’re having trouble migrating gems please email or hop in #gemcutter on and we’ll figure it out.

As for other problems, if you’ve found a bug please post it at Issues. For general questions about the service, there’s a mailing list. Also, check out the FAQ too.

Common Problems

Unknown command (push, tumble, migrate, owner)

This means you’re using a RubyGems version older than 1.3.3, which doesn’t support gem plugins. Please upgrade to the latest by running gem update --system.

My confirmation email never went through!

If you haven’t gotten it, feel free to shoot an email to get things sorted out.

gem push fails on Ubuntu with a LoadError: net/https

Run as root: apt-get install libopenssl-ruby1.8

How do I download gems manually?

Click on the “download” link to the right of the gem’s name on that gem’s page.

How can I run my own Gemcutter?

If you want to set up your own Gemcutter instance, please check out the Standup your own Gemcutter guide. If you want to hack on the project and add your own contributions, please see the Contribution Guidelines to get started.