diff --git a/docs/operator_transfers/transfers_overview.md b/docs/operator_transfers/transfers_overview.md
index 0ebeaa84a9e..ead0e356dc3 100644
--- a/docs/operator_transfers/transfers_overview.md
+++ b/docs/operator_transfers/transfers_overview.md
@@ -126,7 +126,8 @@ documentation.
 The path will be then submitted to the transfertool either in its integrity,
 if transfertool supports multi-hopping, or in multiple iterations.
 
-The final steps are for the `receiver` or `poller` to monitor the transfer's
+The final steps are for the `receiver` or `poller` (refer to [Poller/Receiver](transfers_poller_receiver.md)) 
+to monitor the transfer's
 completion in transfertool and `finisher` to mark the transfers as completed.
 We only described here a simple case, when the transfer is successful on the
 first try. In case of errors, multiple transitions are possible between
diff --git a/docs/operator_transfers/transfers_poller_receiver.md b/docs/operator_transfers/transfers_poller_receiver.md
new file mode 100644
index 00000000000..0621cb12ff8
--- /dev/null
+++ b/docs/operator_transfers/transfers_poller_receiver.md
@@ -0,0 +1,62 @@
+---
+id: transfers_poller_receiver
+title: Transfers Poller/Receiver
+---
+
+`conveyor-poller` and `conveyor-receiver` are daemons responsible for tracking transfer status and updating it in the system.  
+**You need to run one or both of them** depending on the transfer tool you are using:
+
+- If you are using only FTS3, it is **recommended to use the receiver** for scalability. Although poller also works.
+- If you are using only Globus and/or BitTorrent, you only need to run the poller.
+- If both FTS3 and Globus and/or BitTorrent, you need both receiver and poller.
+
+## Poller
+
+The `conveyor-poller` daemon periodically queries the transfer tools (such as FTS, Globus, or BitTorrent) directly to retrieve the status of ongoing transfers.  
+Based on the results, it updates the state of each transfer in the system and/or refreshes the last access time.  
+The transfer tool to query is taken from the transfer information internally and **no additional configuration is needed**.
+
+**If using Globus or BitTorrent as the transfer tool, you need to use the poller.**
+
+## Receiver
+
+The `conveyor-receiver` daemon subscribes to an ActiveMQ message queue and continuously listens for transfer status updates.  
+When it receives a message, it processes the update, changes the transfer's state accordingly, and/or updates the last access time.
+
+To set up FTS to send transfer status updates to ActiveMQ broker, see the instructions [FTS3 Messaging Guide](https://fts3-docs.web.cern.ch/fts3-docs/docs/messaging.html).
+
+> **Note:** The receiver connects to ActiveMQ using the **STOMP protocol**, so ensure your ActiveMQ instance has STOMP support enabled. As of this writing (May 2025), CERN FTS uses [ActiveMQ-Classic](https://activemq.apache.org/components/classic/) and
+not tested with [ActiveMQ-Artemis](https://activemq.apache.org/components/artemis/). 
+
+To configure `conveyor-receiver`, your rucio server config i.e. `rucio.cfg`, include the following section with described options:
+
+```cfg
+[messaging-fts3]
+# Set to True to use SSL with certificate/key authentication, or False to use username/password
+use_ssl = True
+
+# A comma-separated list of ActiveMQ broker DNS hostnames or aliases
+brokers = activemq1.example.org,activemq2.example.org
+
+# Only required if use_ssl = False
+username = your-username
+password = your-password
+
+# Port to use when NOT using SSL (i.e., use_ssl = False)
+nonssl_port = 61613
+
+# Port to use when using SSL (i.e., use_ssl = True)
+port = 61617
+
+# Required if use_ssl = True
+ssl_key_file = /path/to/hostkey.pem
+ssl_cert_file = /path/to/hostcert.pem
+
+# The message topic or queue where FTS publishes transfer status (complete) updates.
+destination = /topic/transfer.fts_monitoring_complete
+
+# Optional: virtual host name used to connect to the broker
+# This is only needed if your ActiveMQ setup requires a virtual host (e.g., in multi-tenant environments)
+broker_virtual_host = /atlas
+```
+