From 578ea61ee05176322c3e43dcc52d6f9708d81437 Mon Sep 17 00:00:00 2001 From: Benedikt Rollik Date: Wed, 16 Oct 2024 17:33:42 +0200 Subject: [PATCH 1/4] feat(tem): update qutoa information --- .../tem-capabilities-and-limits.mdx | 41 ++++++++++++------- 1 file changed, 26 insertions(+), 15 deletions(-) diff --git a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx index dbc78ad6be..bc484c8f32 100644 --- a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx +++ b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx @@ -13,27 +13,38 @@ categories: - managed-services --- -This page provides information about the capabilities and limits of Scaleway Transactional Email service, depending on user quotas. +Scaleway's Transactional Email Service allows users to send automated emails triggered by specific actions like account notifications, password resets, and order confirmations. This service is optimized for high-volume email sending, ensuring fast and reliable delivery of critical messages to end users. -Every [Organization](/identity-and-access-management/iam/concepts/#organization) has quotas, which are limits on the number of Scaleway resources they can use. Below is a list of basic quotas available for Transactional Email. +The service is built on scalable infrastructure capable of handling substantial email volumes. However, sending capacities are evaluated on a case-by-case basis, depending on factors such as: - - - Additional quotas can be added on a case-by-case basis. If you have already validated your payment method and your identity and want to increase your quota beyond the values shown on this page, [contact our support team](https://console.scaleway.com/support/create) - - Starting from December 1st 2023, Transactional Email no longer applies an hourly quota for your email sending. Find out more about Transactional Email's pricing on the [product pricing page](https://www.scaleway.com/en/pricing/?tags=available,managedservices-transactionalemail-transactionalemail). - +- Usage patterns +- Sender reputation +- Adherence to best practices + +New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by support. + + + Customers must adhere to industry standards and our [acceptable use policy](https://www.scaleway.com/en/terms/), including compliance with [Scaleway's anti-spam policy](https://tem.s3.fr-par.scw.cloud/antispam_policy.pdf). Failure to comply may result in temporary or permanent restrictions to the service. +## Transactional Email service quotas -| | [Payment method validated](/console/billing/how-to/add-payment-method/#how-to-add-a-credit-card) | Payment method and [identity validated](/console/account/how-to/verify-identity/) | -|-------------------------------------|-------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------| -| Max. of recipients | 3 | 3 | -| Domains per Organization | 2 | 5 | -| Emails sent per month | 500 | 5000 | -| Max. of attachments | 2 | 2 | -| Max. size of an email (Mo) for API | 2* | 2* | -| Max. size of an email (Mo) for SMTP | 2* | 2* | +| **Quota** | **Minimum Quota** | **Maximum Quota** | **Upgradable** | +|------------------------------------------------|-------------------|-------------------|----------------| +| Maximum number of emails per month | 10,000 | Unlimited | Yes | +| Maximum number of attachments per email | 10 | Custom defined | Yes | +| Maximum number of recipients per email | 10 | Custom defined | Yes | +| Maximum email size (API) | 2 MB* | 2 MB* | No | +| Maximum email size (SMTP) | 50 MB* | Custom defined | Yes | + +*Including the email and all attachments in the email. + + + Quotas can be increased on a case-by-case basis. If you have validated your payment method and identity and want to increase your limits beyond the values shown, [contact our support team](https://console.scaleway.com/support/create). + -*Including the email and the attachments in the email. +As of **December 1st, 2023**, the Transactional Email service no longer applies an hourly quota for email sending. +For more pricing information, visit the [Transactional Email pricing page](https://www.scaleway.com/fr/tarifs/managed-services/#transactional-email). ### Types of attachments available From 9e6892611301ac9d89134ad6e91e42c954e87b62 Mon Sep 17 00:00:00 2001 From: Benedikt Rollik Date: Thu, 17 Oct 2024 10:50:38 +0200 Subject: [PATCH 2/4] Apply suggestions from code review Co-authored-by: SamyOubouaziz --- .../reference-content/tem-capabilities-and-limits.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx index bc484c8f32..ed0528774d 100644 --- a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx +++ b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx @@ -13,7 +13,7 @@ categories: - managed-services --- -Scaleway's Transactional Email Service allows users to send automated emails triggered by specific actions like account notifications, password resets, and order confirmations. This service is optimized for high-volume email sending, ensuring fast and reliable delivery of critical messages to end users. +Scaleway's Transactional Email service allows users to send automated emails triggered by specific actions like account notifications, password resets, and order confirmations. This service is optimized for high-volume email sending, ensuring fast and reliable delivery of critical messages to end users. The service is built on scalable infrastructure capable of handling substantial email volumes. However, sending capacities are evaluated on a case-by-case basis, depending on factors such as: From 75caf68c2788b31e8ae17d763279744916f525c8 Mon Sep 17 00:00:00 2001 From: Benedikt Rollik Date: Thu, 17 Oct 2024 10:56:24 +0200 Subject: [PATCH 3/4] Apply suggestions from code review Co-authored-by: SamyOubouaziz --- .../reference-content/tem-capabilities-and-limits.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx index ed0528774d..146cc4d642 100644 --- a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx +++ b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx @@ -21,7 +21,7 @@ The service is built on scalable infrastructure capable of handling substantial - Sender reputation - Adherence to best practices -New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by support. +New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by the Scaleway support team. Customers must adhere to industry standards and our [acceptable use policy](https://www.scaleway.com/en/terms/), including compliance with [Scaleway's anti-spam policy](https://tem.s3.fr-par.scw.cloud/antispam_policy.pdf). Failure to comply may result in temporary or permanent restrictions to the service. @@ -44,7 +44,7 @@ New users may face stricter initial limits, while well-known customers can benef As of **December 1st, 2023**, the Transactional Email service no longer applies an hourly quota for email sending. -For more pricing information, visit the [Transactional Email pricing page](https://www.scaleway.com/fr/tarifs/managed-services/#transactional-email). +For more information on pricing, visit the [Transactional Email pricing page](https://www.scaleway.com/fr/tarifs/managed-services/#transactional-email). ### Types of attachments available From 37e4498e4b42d5ae17131e2f6d454b3faa638c41 Mon Sep 17 00:00:00 2001 From: Benedikt Rollik Date: Thu, 17 Oct 2024 11:54:06 +0200 Subject: [PATCH 4/4] Update managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx --- .../reference-content/tem-capabilities-and-limits.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx index 146cc4d642..eeff48c158 100644 --- a/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx +++ b/managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx @@ -24,7 +24,7 @@ The service is built on scalable infrastructure capable of handling substantial New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by the Scaleway support team. - Customers must adhere to industry standards and our [acceptable use policy](https://www.scaleway.com/en/terms/), including compliance with [Scaleway's anti-spam policy](https://tem.s3.fr-par.scw.cloud/antispam_policy.pdf). Failure to comply may result in temporary or permanent restrictions to the service. + Customers must adhere to industry standards and our [General Terms of Services](https://www-uploads.scaleway.com/General_Terms_of_Services_v17072024_45d4879c08.pdf), including compliance with [Scaleway's anti-spam policy](https://tem.s3.fr-par.scw.cloud/antispam_policy.pdf). Failure to comply may result in temporary or permanent restrictions to the service. ## Transactional Email service quotas