diff --git a/console/billing/how-to/redeem-voucher-code.mdx b/console/billing/how-to/redeem-voucher-code.mdx index d2e8e11072..2fe9d3af39 100644 --- a/console/billing/how-to/redeem-voucher-code.mdx +++ b/console/billing/how-to/redeem-voucher-code.mdx @@ -7,7 +7,7 @@ content: paragraph: Instructions for redeeming a voucher code in the Scaleway console. tags: discount voucher billing redeem dates: - validation: 2024-08-19 + validation: 2024-11-26 posted: 2024-02-15 categories: - billing @@ -23,6 +23,8 @@ Voucher codes are unique and valid only for a defined period. - [Owner](/identity-and-access-management/iam/concepts/#owner) status or [IAM permissions](/identity-and-access-management/iam/concepts/#permission) that allow you to perform actions in the intended Organization - A valid payment method added to your account. + +## How to apply a voucher 1. Click **Billing** in the Organization drop-down menu to go to the **Billing Overview** page. Alternatively, you can reach the [billing page](https://console.scaleway.com/billing/overview) from your [Organization Dashboard](https://console.scaleway.com/organization) by clicking **Go to Billing** above the **Current consumption** area. @@ -37,4 +39,19 @@ Voucher codes are unique and valid only for a defined period. The discount applied can either be a percentage of your monthly invoice or a fixed sum. - Once the voucher is redeemed, it will appear in the list of your vouchers. \ No newline at end of file + Once the voucher is redeemed, it will appear in the list of your vouchers. + +## Understanding voucher scope +Vouchers provide discounts or credits to use on our services. However, certain conditions and exclusions apply to their usage. + +### Inclusive and Exclusive vouchers +- **Incl. (Inclusive)**: The voucher applies only to the products or services listed after "Incl." (e.g., "Incl. PRO2," means that the voucher only applies to PRO2 Instances). + +- **Excl. (Exclusive)**: The voucher cannot be applied to the products or services listed after "Excl." (e.g., "Excl. Apple Silicon" means that the voucher does not apply to Apple Silicon machines). + +### Fees excluded from vouchers +Some fees are always excluded from voucher applicability: + +- **Elastic Metal commitment fees**: These are fixed costs for reserving Elastic Metal servers and cannot be covered by vouchers. + +- **Domain names**: Fees for registering, renewing, or managing domain names are not eligible for voucher use. \ No newline at end of file