From 40eb24d0ca7af7072ced094ad417e7aa2b763a27 Mon Sep 17 00:00:00 2001 From: jsudraud Date: Thu, 20 Mar 2025 17:08:41 +0100 Subject: [PATCH 1/3] fix(acc): docs update --- pages/account/faq.mdx | 8 ++++--- pages/account/troubleshooting/index.mdx | 1 + .../quotas-exceeded-error-message.mdx | 21 +++++++++++++++++++ 3 files changed, 27 insertions(+), 3 deletions(-) create mode 100644 pages/account/troubleshooting/quotas-exceeded-error-message.mdx diff --git a/pages/account/faq.mdx b/pages/account/faq.mdx index f6a56240b3..df45c513db 100644 --- a/pages/account/faq.mdx +++ b/pages/account/faq.mdx @@ -36,6 +36,9 @@ If you need to change your Organization country and region, you must [create a s To make the process faster, when creating your ticket, inform us of your Organization’s new address, including: street address, city, postal code, region, and country. +### Can I change the name of my Organization? +Yes, you can change the name of your Organization by contacting the [support team](https://console.scaleway.com/support/tickets/create). + ### How do I delete my Organization? [Closing your account](/account/how-to/close-account/#how-to-close-your-account) permanently deletes your Organization, along with its servers, resources, services, and backups. @@ -43,7 +46,7 @@ To make the process faster, when creating your ticket, inform us of your Organiz We recommend that you delete all resources before closing your account. Otherwise, the remaining resources will be billed for usage before their manual deletion, which can take up to 10 days. -## I would like to delete my personal data +### I would like to delete my personal data Refer to the [How to delete your account and personal data](/account/how-to/close-account/) documentation. @@ -63,7 +66,7 @@ To change your email address: 3. Enter a new address under **Email address**, then click **Confirm changes** to save your modification. 4. Confirm your new email address by clicking the link sent to your inbox. -## Project and resource management +## Projects and resource management ### Can I move a Project to another account? At this moment, it is not possible to move a Project from one account to another. @@ -86,7 +89,6 @@ Contact an Organization owner or a member with the necessary permissions to requ ## Support - ### What is my current support plan? You can find your support plan on [the support plan page within the Scaleway console](https://console.scaleway.com/support/plans). The free Basic support plan is included for all Scaleway customers automatically. diff --git a/pages/account/troubleshooting/index.mdx b/pages/account/troubleshooting/index.mdx index 7bc9a785c0..237c3b3285 100644 --- a/pages/account/troubleshooting/index.mdx +++ b/pages/account/troubleshooting/index.mdx @@ -57,3 +57,4 @@ categories: - [I cannot close my account and erase personal data](/account/troubleshooting/cannot-erase-account) - [I cannot log into my account](/account/troubleshooting/cannot-log-into-my-account) +- [I see a 'Quotas exceeded' error message](/account/troubleshooting/quotas-exceeded-error-message/) diff --git a/pages/account/troubleshooting/quotas-exceeded-error-message.mdx b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx new file mode 100644 index 0000000000..f95e129411 --- /dev/null +++ b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx @@ -0,0 +1,21 @@ +--- +meta: + title: I see a 'Quotas exceeded' error message + description: Troubleshoot issues that prevent you from creating resources. +content: + h1: I see a 'Quotas exceeded' error message + paragraph: Troubleshoot issues that prevent you from creating resources. +tags: quotas +dates: + validation: 2025-03-20 + posted: 2025-03-20 +categories: + - console +--- + +## A 'Quotas exceeded' error message appears when I try to create a resource. +### Cause +This error message appears when you cannot create additional resources. This happens because your Organization has reached the allowed number of resources. To learn more, read the [Understanding Organization Quotas(docs/organizations-and-projects/additional-content/organization-quotas)] documentation. + +### Solution +Depending on the resource you want to create, you can unlock additional quotas by [verifying your identity](docs/account/how-to/verify-identity/) or [contacting support](https://console.scaleway.com/support/tickets/create). From 07c68be808acdd5fe0a4c9e018ce1663fe3117c3 Mon Sep 17 00:00:00 2001 From: Justine Sudraud <124775951+jsudraud@users.noreply.github.com> Date: Mon, 24 Mar 2025 10:11:30 +0100 Subject: [PATCH 2/3] Update pages/account/troubleshooting/quotas-exceeded-error-message.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Néda <87707325+nerda-codes@users.noreply.github.com> --- .../account/troubleshooting/quotas-exceeded-error-message.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/pages/account/troubleshooting/quotas-exceeded-error-message.mdx b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx index f95e129411..9388a173f6 100644 --- a/pages/account/troubleshooting/quotas-exceeded-error-message.mdx +++ b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx @@ -15,7 +15,7 @@ categories: ## A 'Quotas exceeded' error message appears when I try to create a resource. ### Cause -This error message appears when you cannot create additional resources. This happens because your Organization has reached the allowed number of resources. To learn more, read the [Understanding Organization Quotas(docs/organizations-and-projects/additional-content/organization-quotas)] documentation. +This error message appears when you cannot create additional resources. This happens because your Organization has reached the allowed number of resources. To learn more, read the [Understanding Organization Quotas](/organizations-and-projects/additional-content/organization-quotas) documentation. ### Solution -Depending on the resource you want to create, you can unlock additional quotas by [verifying your identity](docs/account/how-to/verify-identity/) or [contacting support](https://console.scaleway.com/support/tickets/create). +Depending on the resource you want to create, you can unlock additional quotas by [verifying your identity](/account/how-to/verify-identity/) or [contacting support](https://console.scaleway.com/support/tickets/create). From 3e300855c484c0d76ab42e07de7e11b912e4ae96 Mon Sep 17 00:00:00 2001 From: Justine Sudraud <124775951+jsudraud@users.noreply.github.com> Date: Mon, 24 Mar 2025 10:11:38 +0100 Subject: [PATCH 3/3] Update pages/account/troubleshooting/quotas-exceeded-error-message.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Néda <87707325+nerda-codes@users.noreply.github.com> --- .../account/troubleshooting/quotas-exceeded-error-message.mdx | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/pages/account/troubleshooting/quotas-exceeded-error-message.mdx b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx index 9388a173f6..d459998b3f 100644 --- a/pages/account/troubleshooting/quotas-exceeded-error-message.mdx +++ b/pages/account/troubleshooting/quotas-exceeded-error-message.mdx @@ -13,7 +13,8 @@ categories: - console --- -## A 'Quotas exceeded' error message appears when I try to create a resource. +## Problem +A 'Quotas exceeded' error message appears when I try to create a resource. ### Cause This error message appears when you cannot create additional resources. This happens because your Organization has reached the allowed number of resources. To learn more, read the [Understanding Organization Quotas](/organizations-and-projects/additional-content/organization-quotas) documentation.