diff --git a/pages/transactional-email/faq.mdx b/pages/transactional-email/faq.mdx index 5b2ed17cb9..3349769c34 100644 --- a/pages/transactional-email/faq.mdx +++ b/pages/transactional-email/faq.mdx @@ -48,7 +48,7 @@ At the end of the month, you are billed for the number of emails you sent. If the number of emails you have sent exceeds the number of emails included in your offer, you will be billed for the excess emails. For example, if you use the free tier of 300 emails per month, and you end up sending 305 emails, you will only be billed for five emails out of the 305 you have sent. Check out our [dedicated page](https://www.scaleway.com/en/pricing/?tags=managedservices-transactionalemail-transactionalemail) for more information about Transactional Email's pricing. -## Can I unblock an address that was automatically added to a TEM blocklist before the 48-hour period ends? +## Can I unblock an address that was automatically added to a TEM blocklist before the blockage period ends? Yes, you can manually unblock any address, even if it is still under the temporary block period. You can unblock up to five addresses every 24 hours. ## What happens if an address on a TEM blocklist becomes valid again? diff --git a/pages/transactional-email/how-to/manage-blocklists.mdx b/pages/transactional-email/how-to/manage-blocklists.mdx index c0da045c03..376f1794d9 100644 --- a/pages/transactional-email/how-to/manage-blocklists.mdx +++ b/pages/transactional-email/how-to/manage-blocklists.mdx @@ -49,7 +49,7 @@ If any of your emails bounced, you will see a temporary blocklist entry containi The temporary blocklist entry is created automatically to prevent repeated attempts to send emails, which could damage your reputation. - The duration of a temporary blocklist depends on whether or not the an automatic blocklist has already been created for the recipient email. If it is the first blocklist automatically created for the email, the blocklist duration is of 1 week. If a blocklist was already automatically created for the email once, blocklist duration is of 1 month. + The duration of a temporary blocklist depends on whether or not an automatic blocklist has already been created for the recipient email in the past. If it is the first time a blocklist has been automatically created for the email, the blocklist duration is of 1 week. If it is the second time, duration is of 1 month, and if it is the third time or higher, the duration is unlimited. To see the blocklist: