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"Trust this application" can't be checked on Android 4.3 #185

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GoogleCodeExporter opened this Issue Mar 19, 2015 · 25 comments

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GoogleCodeExporter commented Mar 19, 2015

What steps will reproduce the problem?
1. Upgrade an Android device to JellyBean 4.3
2. Try to use OpenVPN for Android to connect to a VPN
3. Note that the checkbox for "trust this application" in the popup is not 
greyed out, but cannot be checked (using the touchscreen).

What is the expected output? What do you see instead?
Behavior should be the same on 4.3 as on 4.2.2.

What mobile phone are you using?
Google/ASUS Nexus 7 (2011)

Which Android Version and stock ROM or aftermarket like cyanogenmod?
JellyBean 4.3, stock ROM.

Please provide any additional information below.

I am able to navigate to the "trust this application" checkbox using a 
Bluetooth keyboard, and check it with the enter key. From that point on, the 
application performs correctly.

This problem also occurs with other VPN apps on 4.3 (e.g. official OpenVPN), so 
it's not literally a bug in ics-openvpn. It's either a bug in 4.3, or an API 
change that all VPN apps will have to be changed  deal with. I'm posting this 
here in case it's the latter.

Original issue reported on code.google.com by jfmcbra...@gmail.com on 31 Jul 2013 at 1:41

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GoogleCodeExporter Mar 19, 2015

This is seem to be related to this change: 
https://android.googlesource.com/platform/frameworks/base/+/56480ef

Android seem to think that some other apps overlays the confirm dialog and 
there does not let you touch the dialog. Do you have any app that could be 
offending? 

Original comment by arne@rfc2549.org on 31 Jul 2013 at 2:05

GoogleCodeExporter commented Mar 19, 2015

This is seem to be related to this change: 
https://android.googlesource.com/platform/frameworks/base/+/56480ef

Android seem to think that some other apps overlays the confirm dialog and 
there does not let you touch the dialog. Do you have any app that could be 
offending? 

Original comment by arne@rfc2549.org on 31 Jul 2013 at 2:05

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GoogleCodeExporter Mar 19, 2015

Yes, it could be Lux Brightness. I will try turning it off and let you know if 
that works. 

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:08

GoogleCodeExporter commented Mar 19, 2015

Yes, it could be Lux Brightness. I will try turning it off and let you know if 
that works. 

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:08

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GoogleCodeExporter Mar 19, 2015

Verified - it is Lux Brightness that is causing the problem. 

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:14

GoogleCodeExporter commented Mar 19, 2015

Verified - it is Lux Brightness that is causing the problem. 

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:14

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GoogleCodeExporter Mar 19, 2015

Adding the system app "VPNDialogs" to Lux's exclude list resolves the problem.

Thanks for the fast answer and awareness of the underlying issue!

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:34

GoogleCodeExporter commented Mar 19, 2015

Adding the system app "VPNDialogs" to Lux's exclude list resolves the problem.

Thanks for the fast answer and awareness of the underlying issue!

Original comment by jfmcbra...@gmail.com on 31 Jul 2013 at 2:34

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GoogleCodeExporter Mar 19, 2015

You should report that to the author of the app to make it default. I will 
close the bug as invalid since it not really a bug of my app.

Original comment by arne@rfc2549.org on 31 Jul 2013 at 2:38

  • Changed state: Invalid

GoogleCodeExporter commented Mar 19, 2015

You should report that to the author of the app to make it default. I will 
close the bug as invalid since it not really a bug of my app.

Original comment by arne@rfc2549.org on 31 Jul 2013 at 2:38

  • Changed state: Invalid
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GoogleCodeExporter Mar 19, 2015

Thanks, the same problem (with the same solution) exists on Nexus 4 with 
Android 4.3.

Original comment by Alestri...@googlemail.com on 7 Aug 2013 at 5:15

GoogleCodeExporter commented Mar 19, 2015

Thanks, the same problem (with the same solution) exists on Nexus 4 with 
Android 4.3.

Original comment by Alestri...@googlemail.com on 7 Aug 2013 at 5:15

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GoogleCodeExporter Mar 19, 2015

I'm having issue in 2nd gen nexus 7 with spotflux and tunnelbear, after 
checking trusting option! It doesnt do a thing kinda crashes!

Original comment by omermun...@gmail.com on 8 Aug 2013 at 9:32

GoogleCodeExporter commented Mar 19, 2015

I'm having issue in 2nd gen nexus 7 with spotflux and tunnelbear, after 
checking trusting option! It doesnt do a thing kinda crashes!

Original comment by omermun...@gmail.com on 8 Aug 2013 at 9:32

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GoogleCodeExporter Mar 19, 2015

Hi jfmcbra,

Can you show us how to access Lux's exclude list to add "VPNDialogs"?

Original comment by BSFel...@gmail.com on 13 Aug 2013 at 6:29

GoogleCodeExporter commented Mar 19, 2015

Hi jfmcbra,

Can you show us how to access Lux's exclude list to add "VPNDialogs"?

Original comment by BSFel...@gmail.com on 13 Aug 2013 at 6:29

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GoogleCodeExporter Mar 19, 2015

Open the Lux Dash and tap the settings icon. Tap "Advanced". Tap "Sleep List". 
Tap "Add". Scroll down the list until you get to VPNDialogs, check the box by 
it, then tap "Add".

Original comment by jfmcbra...@gmail.com on 13 Aug 2013 at 6:34

GoogleCodeExporter commented Mar 19, 2015

Open the Lux Dash and tap the settings icon. Tap "Advanced". Tap "Sleep List". 
Tap "Add". Scroll down the list until you get to VPNDialogs, check the box by 
it, then tap "Add".

Original comment by jfmcbra...@gmail.com on 13 Aug 2013 at 6:34

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GoogleCodeExporter Mar 19, 2015

Had the same issue with a program called "Night Mode". Disabling it before 
running vpn solved it for me. 

Original comment by paragonn...@gmail.com on 3 Sep 2013 at 10:32

GoogleCodeExporter commented Mar 19, 2015

Had the same issue with a program called "Night Mode". Disabling it before 
running vpn solved it for me. 

Original comment by paragonn...@gmail.com on 3 Sep 2013 at 10:32

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GoogleCodeExporter Mar 19, 2015

Had the same issue with an app called Twilight. Temporarily disabling it fixed 
the problem. Thanks for the pointers, everyone

Original comment by toth47 on 5 Feb 2014 at 1:29

GoogleCodeExporter commented Mar 19, 2015

Had the same issue with an app called Twilight. Temporarily disabling it fixed 
the problem. Thanks for the pointers, everyone

Original comment by toth47 on 5 Feb 2014 at 1:29

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GoogleCodeExporter Mar 19, 2015

how to find other apps that may offend the VPN ?
i have the same problem with OpenVPN, but could not which app is playing behind.

Original comment by pride...@gmail.com on 29 Apr 2014 at 1:11

GoogleCodeExporter commented Mar 19, 2015

how to find other apps that may offend the VPN ?
i have the same problem with OpenVPN, but could not which app is playing behind.

Original comment by pride...@gmail.com on 29 Apr 2014 at 1:11

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GoogleCodeExporter Mar 19, 2015

I have no idea how to find the app responsible for that.

Original comment by arne@rfc2549.org on 29 Apr 2014 at 10:13

GoogleCodeExporter commented Mar 19, 2015

I have no idea how to find the app responsible for that.

Original comment by arne@rfc2549.org on 29 Apr 2014 at 10:13

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GoogleCodeExporter Mar 19, 2015

I had the same problem. I couldn't check the "trust this application" box, for 
a VPN app. But the pb was caused by an app called "Twilight". I had to disable 
it and then the problem was solved!

Original comment by emsyyah...@gmail.com on 18 Jul 2014 at 1:28

GoogleCodeExporter commented Mar 19, 2015

I had the same problem. I couldn't check the "trust this application" box, for 
a VPN app. But the pb was caused by an app called "Twilight". I had to disable 
it and then the problem was solved!

Original comment by emsyyah...@gmail.com on 18 Jul 2014 at 1:28

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GoogleCodeExporter Mar 19, 2015

Try search tool application, like lux, pb , copy circle, the ones which works 
on desktop

Original comment by ahmedtay...@gmail.com on 1 Aug 2014 at 7:08

GoogleCodeExporter commented Mar 19, 2015

Try search tool application, like lux, pb , copy circle, the ones which works 
on desktop

Original comment by ahmedtay...@gmail.com on 1 Aug 2014 at 7:08

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GoogleCodeExporter Mar 19, 2015

Same problem here with "Screen Filter" (adjusts brightness by simply applying a 
grey overlay, and allows turning off soft-key lights; even tough I only use it 
for the soft-keys, and turned screen brightness in that app to 100%, it still 
interferes).

Original comment by pucge...@gmail.com on 30 Sep 2014 at 8:24

GoogleCodeExporter commented Mar 19, 2015

Same problem here with "Screen Filter" (adjusts brightness by simply applying a 
grey overlay, and allows turning off soft-key lights; even tough I only use it 
for the soft-keys, and turned screen brightness in that app to 100%, it still 
interferes).

Original comment by pucge...@gmail.com on 30 Sep 2014 at 8:24

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GoogleCodeExporter Mar 19, 2015

Same issue with the "Power Manager" from the Lenovo tablets SW bundle. 
Deactivation solve the issue.

Original comment by osevci...@gmail.com on 23 Oct 2014 at 2:24

GoogleCodeExporter commented Mar 19, 2015

Same issue with the "Power Manager" from the Lenovo tablets SW bundle. 
Deactivation solve the issue.

Original comment by osevci...@gmail.com on 23 Oct 2014 at 2:24

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GoogleCodeExporter Mar 19, 2015

Dear all, actual system is Android - Version 4.4.4 
Problem "Trust this application" can't be checked " found out by additional 
application.
Root Cause: App: Network Monitor (Walton)
Solution: Removing Application "Network Monitor from Walton" from the system

Original comment by andreas....@gmail.com on 31 Oct 2014 at 10:43

GoogleCodeExporter commented Mar 19, 2015

Dear all, actual system is Android - Version 4.4.4 
Problem "Trust this application" can't be checked " found out by additional 
application.
Root Cause: App: Network Monitor (Walton)
Solution: Removing Application "Network Monitor from Walton" from the system

Original comment by andreas....@gmail.com on 31 Oct 2014 at 10:43

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GoogleCodeExporter Mar 19, 2015

بتاريخ ٢٣‏/١٠‏/٢٠١٤ ٥:٢٤ م، جاء من 
<ics-openvpn@googlecode.com>:

can't be checked on Android 4.3

Deactivation solve the issue.

Original comment by mohsin20...@gmail.com on 7 Nov 2014 at 3:42

GoogleCodeExporter commented Mar 19, 2015

بتاريخ ٢٣‏/١٠‏/٢٠١٤ ٥:٢٤ م، جاء من 
<ics-openvpn@googlecode.com>:

can't be checked on Android 4.3

Deactivation solve the issue.

Original comment by mohsin20...@gmail.com on 7 Nov 2014 at 3:42

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GoogleCodeExporter Mar 19, 2015

That is agreat App. Thank you.

Original comment by abo.elen...@gmail.com on 20 Nov 2014 at 4:51

GoogleCodeExporter commented Mar 19, 2015

That is agreat App. Thank you.

Original comment by abo.elen...@gmail.com on 20 Nov 2014 at 4:51

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GoogleCodeExporter Mar 19, 2015

I have S5 with Andriod 4.4.  I have the same issue that "Trust this 
application" cant be checked.  After stop Twilight, now it works.  Thank you!

Original comment by svtran2...@gmail.com on 29 Dec 2014 at 6:47

GoogleCodeExporter commented Mar 19, 2015

I have S5 with Andriod 4.4.  I have the same issue that "Trust this 
application" cant be checked.  After stop Twilight, now it works.  Thank you!

Original comment by svtran2...@gmail.com on 29 Dec 2014 at 6:47

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GoogleCodeExporter Mar 19, 2015

Issue 318 has been merged into this issue.

Original comment by arne@rfc2549.org on 3 Jan 2015 at 5:35

GoogleCodeExporter commented Mar 19, 2015

Issue 318 has been merged into this issue.

Original comment by arne@rfc2549.org on 3 Jan 2015 at 5:35

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pnvmvk Jan 19, 2016

I am unable to navigate to the "trust this application" checkbox of psiphon app in micromax a120 with android 4.4

Solution please?

Could not achieve it with the above answers

pnvmvk commented Jan 19, 2016

I am unable to navigate to the "trust this application" checkbox of psiphon app in micromax a120 with android 4.4

Solution please?

Could not achieve it with the above answers

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xDragonZ Jan 20, 2016

This is for OpenVPN not Psiphon.

You can't click the chrckbox because there's some app using overlay, please disable apps such app screen tint, battery saver app, or reboot your device and try again.

xDragonZ commented Jan 20, 2016

This is for OpenVPN not Psiphon.

You can't click the chrckbox because there's some app using overlay, please disable apps such app screen tint, battery saver app, or reboot your device and try again.

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jfrverdasca Jun 18, 2018

If you have some program like Twilight, flux or similar you cant check the "trust this application". Try disable your blue color filter application first and then try again.

It solve the "trust this application" problem for me!

jfrverdasca commented Jun 18, 2018

If you have some program like Twilight, flux or similar you cant check the "trust this application". Try disable your blue color filter application first and then try again.

It solve the "trust this application" problem for me!

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