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Need help using WordLand? #15

@scripting

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@scripting

This page is linked to from the Support menu item in the WordLand app.

If you have a question about using WordLand this is the place to ask it.

Also if you think you've found a problem with the software that needs the attention of a developer.

Basic info we need

In either case, be sure to include the following information:

  1. What you did.
  2. What you expected to happen.
  3. What actually happened.

If we can't reproduce the problem we can't help. So try to imagine someone who isn't there with you, who doesn't know what you did, or what you thought the product does.

Look for error messages

Also -- it's probably a good idea to check for error messages. In Chrome, look in the View menu, Developer sub-menu, JavaScript console command. In other browsers the command is probably somewhere else. You really should look before reporting a problem, and if there is an error message there, include it in your report.

Don't address your request to me, or anyone else specifically -- because you never know who will have the answer you need. If you address it to someone specific, the others may not feel entitled to respond.

Include a screen shot

If you think it will help, include a screen shot that shows what you see on the screen that makes you think the software wasn't functioning correctly.

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