Refunds And Cancellations

Refunds and Cancellations

Membership Refunds

Within 5 Days of Activation

• Seattle Makers offers refunds for membership fees
• A 10% processing fee will be assessed for membership refunds
• Please send refund requests to members@seattlemakers.org

After 5 Days of Activation

• Seattle Makers does not offer membership refunds except for specific cases:
  • Disability
  • Death
• A 10% processing fee will be assessed for these exceptional refunds
• Please send refund requests to members@seattlemakers.org

Membership Cancellation

Cancellation Policy

• All membership cancellations must occur prior to the next bill date
• Members can cancel their own accounts online at SeattleMakers.org
• Instructions on how to cancel are available on our website

Auto-Renewal

• All monthly memberships are automatically recurring
• Seattle Makers bills members on a recurring basis each month on the day of the month membership was initiated
• It is the member's responsibility to cancel before the next billing cycle

Class Cancellations

With at Least 48 Hours' Notice

• Customers will receive a credit that can be used for purchases at the space
• Subject to a 10% processing fee
• Credit can be applied to future classes or other services

With Less Than 48 Hours' Notice

• No refund will be provided
• Exceptions may be made for emergencies at management discretion

Class Transfer

• Transfers to another class follow the same policy as cancellations
• Must be requested at least 48 hours in advance for credit to be issued
• Subject to availability in the desired class

How to Request

• Please send refund or rescheduling requests to courses@seattlemakers.org
• Include your name, the class name, date, and reason for cancellation

Consultation Cancellations

With at Least 48 Hours' Notice

• Customers will receive a credit that can be used for purchases at the space
• Subject to a 10% processing fee
• Credit can be applied to future consultations or other services

With Less Than 48 Hours' Notice

• No refund will be provided
• Exceptions may be made for emergencies at management discretion

Rescheduling

• Rescheduling follows the same policy as cancellations
• Must be requested at least 48 hours in advance to avoid fees
• Subject to consultant availability

How to Request

• Please send refund or rescheduling requests to courses@seattlemakers.org
• Include your name, consultation date/time, and reason for cancellation

Processing Fees

Standard Processing Fee

• A 10% processing fee applies to all refunds and credits
• This fee covers administrative costs and payment processing charges

Questions About Refunds

For questions about our refund and cancellation policies:

• Membership inquiries: members@seattlemakers.org
• Class and consultation inquiries: courses@seattlemakers.org
• Phone: (833) 262-5348