diff --git a/src/connections/sources/catalog/cloud-apps/regal-voice/index.md b/src/connections/sources/catalog/cloud-apps/regal-voice/index.md index 21b65ea239..e791f681ea 100644 --- a/src/connections/sources/catalog/cloud-apps/regal-voice/index.md +++ b/src/connections/sources/catalog/cloud-apps/regal-voice/index.md @@ -53,6 +53,10 @@ The table below lists events that Regal Voice sends to Segment. These events app contact.experiment.assigned A contact was assigned to an experiment + + scheduled.callback.requested + A callback was scheduled + sms.conversation.completed An SMS conversation between a contact and an agent was completed in the Regal Voice agent desktop @@ -118,6 +122,10 @@ The table below lists events that Regal Voice sends to Segment. These events app `call_id` Task Id for the call + + `callback_timestamp` + When the callback is scheduled for + `campaign_id` Campaign Id @@ -226,6 +234,10 @@ The table below lists events that Regal Voice sends to Segment. These events app `regal_voice_phone` RegalVoice phone number + + `scheduling_agent_email` + Email of the agent who scheduled the callback + `scheduling_agent_fullname` Full name of the agent who scheduled the Callback