diff --git a/src/engage/journeys/step-types.md b/src/engage/journeys/step-types.md index ecab124917..094b90b646 100644 --- a/src/engage/journeys/step-types.md +++ b/src/engage/journeys/step-types.md @@ -79,12 +79,29 @@ Follow the instructions below to connect branches to an existing step: ## Actions steps -With the Journey actions steps, you can send marketing campaigns to groups of users and deliver Journey information to downstream tools. +With Journey actions steps, you can send marketing campaigns to groups of users and deliver Journey information to downstream tools. -> info "Channels Steps" -> The Send an Email and Send an SMS steps are only available on Engage Premier. +### Show an ad -### Send an email +The **Show an ad** step lets you send users to an advertising destination. You can also configure exit settings that remove users from the ad step after specific periods of time. + +For example, you may want to show an ad for only one week to users who abandoned a cart during a purchase. With the Show an ad step, you can remove users from the ad destination seven days after they enter it. + +Follow these steps to add a Show an ad step to a Journey: + +1. From the Journey builder, select the **+** icon to add a step, then select **Show an ad**. +2. Name the step, then select **+ Add destination**. +4. Choose the ad destination that Segment will sync to. +5. To specify how long users will remain in the step, choose one of the following options: + 1. If you want users to exit the destination, select the checkbox next to **Remove users from the destination after**. Set a time frame in minutes, hours, days, or weeks. + 2. If you want users to stay in the ad destination indefinitely, leave the checkbox empty. +6. Select **Save** to finish creating the step. + +### Channels steps + +The **Send an Email** and **Send an SMS** steps are only available on [Engage Premier](/docs/engage/onboarding/). + +#### Send an email Use Twilio Engage to send email as a step in a Journey.