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Windows: Servo seems to be frozen on Nvidia Drivers #26400

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r1walz opened this issue May 3, 2020 · 5 comments
Open

Windows: Servo seems to be frozen on Nvidia Drivers #26400

r1walz opened this issue May 3, 2020 · 5 comments

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@r1walz
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@r1walz r1walz commented May 3, 2020

Compilation with the basic instructions mentioned in README produced no errors, yet servo refuses to work on Nvidia drivers. It's only showing a white screen and freezing forever (ref. image). Disabling the drivers make it work. Is it because I'm using RTX card?

servo

Additional information:

$ cmd.exe /c ver
Microsoft Windows [Version 10.0.18363.778]
$ Nvidia Drivers Information:
NVIDIA System Information report created on: 05/03/2020 21:52:47
System name: ABBY

[Display]
Operating System:	Windows 10 Home, 64-bit
DirectX version:	12.0 
GPU processor:		GeForce RTX 2070 with Max-Q Design
Driver version:		445.87
Driver Type:		DCH
Direct3D API version:	12
Direct3D feature level:	12_1
CUDA Cores:		2304 
Core clock:		1305 MHz 
Memory data rate:	12.00 Gbps
Memory interface:	256-bit 
Memory bandwidth:	384.06 GB/s
Total available graphics memory:	16278 MB
Dedicated video memory:	8192 MB GDDR6
System video memory:	0 MB
Shared system memory:	8086 MB
Video BIOS version:	90.06.39.00.6E
IRQ:			Not used
Bus:			PCI Express x8 Gen3
Device Id:		10DE 1F10 093B1028
Part Number:		4914 0030

[Components]

nvui.dll		8.17.14.4587		NVIDIA User Experience Driver Component
nvxdplcy.dll		8.17.14.4587		NVIDIA User Experience Driver Component
nvxdbat.dll		8.17.14.4587		NVIDIA User Experience Driver Component
nvxdapix.dll		8.17.14.4587		NVIDIA User Experience Driver Component
NVCPL.DLL		8.17.14.4587		NVIDIA User Experience Driver Component
nvCplUIR.dll		8.1.940.0		NVIDIA Control Panel
nvCplUI.exe		8.1.940.0		NVIDIA Control Panel
nvWSSR.dll		26.21.14.4587		NVIDIA Workstation Server
nvWSS.dll		26.21.14.4587		NVIDIA Workstation Server
nvViTvSR.dll		26.21.14.4587		NVIDIA Video Server
nvViTvS.dll		26.21.14.4587		NVIDIA Video Server
nvLicensingS.dll		6.14.14.4587		NVIDIA Licensing Server
nvDevToolS.dll		26.21.14.4587		NVIDIA 3D Settings Server
nvDispSR.dll		26.21.14.4587		NVIDIA Display Server
nvDispS.dll		26.21.14.4587		NVIDIA Display Server
PhysX		09.19.0218		NVIDIA PhysX
NVCUDA.DLL		26.21.14.4587		NVIDIA CUDA 11.0.140 driver
nvGameSR.dll		26.21.14.4587		NVIDIA 3D Settings Server
nvGameS.dll		26.21.14.4587		NVIDIA 3D Settings Server
@Darkspirit
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@Darkspirit Darkspirit commented May 3, 2020

Or same as #26353?

@r1walz
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@r1walz r1walz commented May 3, 2020

@Darkspirit Might be. But changing platform also changes the underlying drivers and how they interact which might affect it in different ways. Creating ticket just as a separate reminder.
One thing to note in particular, on Windows it's not working at all but on Ubuntu, I was at least able to interact with the web page.

@atouchet
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@atouchet atouchet commented May 3, 2020

I am able to run the latest nightly build on Windows 10 with the Nvidia 442.19 driver. I will try updating to see if it still works.

Edit: Updated to 445.87 and it still works for me. I do not have an RTX card if that makes a difference.

@r1walz
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@r1walz r1walz commented May 4, 2020

@atouchet Just so we're clear here. You build and run it, right? And not download the build from dl.servo.org.

@atouchet
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@atouchet atouchet commented May 4, 2020

No, I downloaded the build.

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