Welcome to the UX Research Group!
We are a working group at Code for San Francisco. The UX Research Group applies user-centered design, design thinking methods, and lots of post-it notes to improve C4SF projects and the Brigade experience.
How to get involved
All are welcome because UX research involves many different skills and skill levels!
New Member Engagement
New member engagement is key to project success at Code for SF. To identify feasible and desirable areas of new member engagement improvements, the UX Research Group has conducted extensive user-centered design processes and gained initial success with physical, service, and digital prototypes, including signage, team accessibility program, project matching hat app, and web project list. The UX Research Group is in the process of turning our prototypes into full-scale implementations.
- Inspiration: Need-finding with Surveys and Interviews
- Ideation: New Member Characteristics and Pain Points with Personas and JourneyMaps
- Ideation: Solution Brainstorming
The UX Research Group is currently focusing on four areas of new member engagement improvements with agile prototyping. Feel free to contact the research group if you are interested in participating or leading any of the projects or activities.
- Implementation: Signage
- Implementation: Project Team Accessibility
- Implementation: Matching Hat
- Implementation: BrigadeHub Project List UI
Civic Hacking Events
The UX Research Group aims to foster good UX practices by hosting design thinking brainstorming sessions at civic hacking events.
March 2016 CodeAccross: Stop Violence Against Women
March 2017 CodeAcross: Lower SF Rents
Our working group exists to promote learning and mutual improvement among its members, while also providing support and advisory services for project teams and the Brigade as a whole.
We believe this group is important because it helps reinforce user-centered design principles that are essential for the delivery of effective digital products and services.
What we do in the community
We are an active group, and at any time you will find us working on a project together.
- Consultations with C4SF project leads in order to uncover user needs, refocus project efforts, and improve the user experience of apps.
- Workshop facilitations to learn together about the underlying principles of user-centered design.
- Targeted studies to address selected community and brigade-level issues and challenges.