diff --git a/website/docs/main/home/platform/basics/general/stir-shaken-all-you-need-to-know.mdx b/website/docs/main/home/platform/basics/general/stir-shaken-all-you-need-to-know.mdx index 92cb5bee..a5bddab2 100644 --- a/website/docs/main/home/platform/basics/general/stir-shaken-all-you-need-to-know.mdx +++ b/website/docs/main/home/platform/basics/general/stir-shaken-all-you-need-to-know.mdx @@ -38,6 +38,7 @@ Yes, SignalWire is STIR/ SHAKEN compliant! By default, all outbound calls from phone numbers bought on the SignalWire platform receive attestation level **C**. Levels **A** and **B** attestation require a vetting process. +For more information regarding attestation and our vetting process, please create a [support ticket](https://support.signalwire.com/) with us. The FCC required that providers lay out their plan of attack through the [Robocall Mitigation Database](https://fccprod.servicenowservices.com/rmd?id=rmd_welcome) back in April of 2021 and as of June 30th, 2021, the FCC required all providers to implement STIR/ SHAKEN within their networks. Although the telecommunication laws are in place through the FCC for providers, the implementation for carriers has been a lot more gradual.