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City or Region #479

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simpleanalyticsbot opened this issue Nov 24, 2020 · 6 comments
Open

City or Region #479

simpleanalyticsbot opened this issue Nov 24, 2020 · 6 comments
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customer request Tasks created by customers via our website

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@simpleanalyticsbot
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It would be nice to not only get the country visitors come from, but also the city (or region) within the country. Many businesses operate in one country only, and for them it would be valuable to see get some more detailed location information.

Don't know if this is possible in a privacy-friendly manner.

@simpleanalyticsbot simpleanalyticsbot added the customer request Tasks created by customers via our website label Nov 24, 2020
@simpleanalyticsbot simpleanalyticsbot added this to Features & bugs in Public roadmap via automation Nov 24, 2020
@Aeyxen
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Aeyxen commented Jan 29, 2021

Seconded.

@adriaanvanrossum adriaanvanrossum self-assigned this Feb 1, 2021
@adriaanvanrossum
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@erwinmatijsen and @Aeyxen, I think it might be a great feature but it would require using the visitors IP address. We currently only use the time zone for detecting the location.

In my opinion using the IP is not privacy invasive because the IP will only be looked up in a IP table based on the first x numbers. The IP will not be stored (just like it works now) but will be used to do a quick lookup.

I'm not sure if most customers see this as privacy invasive or not. For our communication it's now easy to just say: we don't use the IP addresses at all. That's easy. But if we are going to use it I'm sure some potential customers might not understand the difference and see it as not privacy friendly.

@erwinmatijsen
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I think you are right, it would certainly trouble the water. Only workaround I can think of is to implement it, but disable it by default. You should still communicate it, but it can be something like:

By default we don't use IP addresses. If you want more detailed location data, you can enable looking it up via the first x numbers (without saving any IP address).

It's still a more complex message than you have right now though.

@dailybits
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Would be good to filter out for example traffic from Ashburn (biggest AWS datacenter town full of bots and spiders).

@caincodes
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Hard no from me. I'm currently using Plausible and they collect this information -- it's one of the things that's making me want to move away. City and region are too specific. Imo country gives you all the information you might need. I don't see any reason why a website owner would need to know a visitor's location with that level of specificity.

@plentii-platform
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Clear Yes from me – There are many websites or platforms that only operate within their own country. I run such a platform in Switzerland, for us it is extremely important to see from which cities or region the users come - countries are completely unimportant for us!

Hard no from me. I'm currently using Plausible and they collect this information -- it's one of the things that's making me want to move away. City and region are too specific. Imo country gives you all the information you might need. I don't see any reason why a website owner would need to know a visitor's location with that level of specificity.

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