I'm going to berate my health insurance companies customer service
Why do you want to treat them badly?
They were so rude to me.
It is wrong to treat customers badly. You should be kind or try to explain to someone what happened.
I will insult their intelligence and keep humiliating them until they kick me off the line. I want to teach them a lesson on how to treat people they claim they serve.
What they did was wrong to you but doing the same back isn't fair. You won't talk to the same person and the person on the line has nothing to do with the situation.