I want to pay 0$ to get a "name your price" ticket
Is it that important to you? Why do you want to pay 0$ for a "name your price" ticket?
0 is an amazing price and one can dream can't they?
It is good to try and get the best value for your money. You should not always expect services to be free or discount it.
I heard that the employees are very angry with the increase in stress and customers.
You cant pester people for a free service if you have to pay for the discount. You can get the good price but they need to negotiate it and you should pay someone for that service.