I'm going to file a charge back against an artist who got my character wrong
What did the artist do wrong?
Because, I've sent the artist plenty of examples that my character is different from hers.
You shouldn't file a chargeback over petty things. If the artist tried their best to give you what you want they should still be paid for their time.
This is how I get my money back. I've already tried talking to the artist, my last resort is this.
You should consider whether getting your money back is fair for the artist who already invested their time in the art piece.