I'm thinking of possibly being insensitive to an employee's situation
Why be insensitive to an employee?
I can't let my business suffer by acting emotionally.
It is rude to treat an employee poorly. Treat your staff with respect.
Business is all about profitability.
Even though you think business is all about profitability, your insensitivity will affect productivity of your staff negatively and ultimately it will cause decline in your profits. For success of your business you should remain sensitive and compassionate to your employee.