I'm not going to pay for a customer's scratches we caused on a vehicle due to it being covered with some snow
Why are you against paying for the damage that you caused?
Everything I say should be heard clearly.
You should pay for any damage that you cause to a vehicle. It's the right thing to do. If you don't you can also face legal trouble and end up paying more.
Ah fuck them, business is poor enough as it is.
You should just pay for it now. You damaged the car and it needs to be paid for.