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It is not possible to upgrade ram #620

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raulcabero opened this issue Aug 27, 2015 · 5 comments
Closed

It is not possible to upgrade ram #620

raulcabero opened this issue Aug 27, 2015 · 5 comments

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@raulcabero
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When I try upgrading the ram for a vsi I got the following error: "Price does not have an id."

I ran the follwing comand:

$ slcli vs upgrade --memory 4 9637977
This action will incur charges on your account. Continue? [y/N]: y
SoftLayerAPIError(SoftLayer_Exception_Public): Price does not have an id.

It seems that the memory value is turned into megabytes, but that value does not match with the valid capacities listed by the getItems method and the result is an empty price id in the upgrade request

@athak
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athak commented Sep 11, 2015

Even if the RAM value is specified in directly in megabytes, still get the same error.

@underscorephil
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@raulcabero @athak: could you take a peek and verify that this is working properly for you?

@raulcabero
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I am still getting the same error with the version 4.1.1 of the client running over a windows 7.

@adherzog
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@raulcabero This was only just fixed, and isn't included in the 4.1.1 release. It'll be included in the next release (4.1.2, I guess). In the meantime, you could install from the github repo and try it out.

(Instructions for installing from source here: https://softlayer-python.readthedocs.org/en/latest/install.html#from-source)

@raulcabero
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I installed the client from the master branch now I was able to upgrade the ram in my VM successfully specifying the ram in gigabytes and megabytes .

Regards

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