diff --git a/docs/cloud/index.mdx b/docs/cloud/index.mdx index b3dd50794..47b5b67cb 100644 --- a/docs/cloud/index.mdx +++ b/docs/cloud/index.mdx @@ -112,7 +112,7 @@ For unsupported private connectivity methods, Sourcegraph offers connectivity vi ### Health monitoring, support, and SLAs - Instance performance and health [monitored](/admin/observability/) by our team's on-call engineers. -- [Support and SLAs](https://handbook.sourcegraph.com/support#for-customers-with-managed-instances). +- [Support and SLAs](../sla/index.mdx). ### Backup and restore @@ -198,7 +198,7 @@ Your managed instance will be accessible over HTTPS/TLS, provide storage volumes For all managed instances, we will provide security capabilities from Cloudflare such as WAF and rate-limiting to protect your instance from malicious traffic. -Your instance will be hosted in isolated Google Cloud infrastructure. See our [employee handbook](https://handbook.sourcegraph.com/departments/cloud/technical-docs/) to learn more about the cloud architecture we use. Both your team and limited Sourcegraph personnel will have application-level administrator access to the instance. +Your instance will be hosted in isolated Google Cloud infrastructure. See our [FAQ](#faq) below to learn more about the cloud architecture. Both your team and limited Sourcegraph personnel will have application-level administrator access to the instance. Only essential Sourcegraph personnel will have access to the instance, server, code, and any other sensitive materials, such as tokens or keys. The employees or contractors with access are bound by the same terms as Sourcegraph itself. Learn more in our [security policies for Sourcegraph Cloud](https://about.sourcegraph.com/security) or [contact us](https://about.sourcegraph.com/contact/sales) with any questions or concerns. You may also request a copy of our SOC 2 Report on our [security portal](https://security.sourcegraph.com).