diff --git a/docs/batch-changes/faq.mdx b/docs/batch-changes/faq.mdx
index 4058755cb..67a314cca 100644
--- a/docs/batch-changes/faq.mdx
+++ b/docs/batch-changes/faq.mdx
@@ -65,6 +65,17 @@ However, [steps](/batch-changes/batch-spec-yaml-reference#steps-run) can run any
 - [Jira tickets](https://github.com/sourcegraph/batch-change-examples/blob/main/ticketing-systems/jira-tickets/README)
 - [GitHub issues](https://github.com/sourcegraph/batch-change-examples/blob/main/ticketing-systems/github-issues/README)
 
+## Can I use GitHub/GitLab runners to automate my batch changes?
+To an extent, yes, you can use GitHub Actions or GitLab CI/CD runners to automate Sourcegraph batch changes to allow you to trigger batch changes automatically after events like library updates or on a schedule. 
+The implementation requirements are network access where your CI/CD runners must be able to reach your Sourcegraph instance and have authentication through a Sourcegraph access token for API access along with appropriate permissions to create batch changes.
+
+If you'd want to implement this automation:
+
+The best way would be to contact your SRE/Infrastructure team to verify if your CI/CD runners can access your Sourcegraph instance and if access is not available, work with your SRE team to request this capability.
+Once access is confirmed, you can proceed with implementing the automation
+
+However, this requires your CI/CD runners to have network access to your Sourcegraph instance. In many enterprise environments, this access may be restricted by default.
+
 ## What happens to the preview page if the batch spec is not applied?
 
 Unapplied batch specs are removed from the database after **seven days**.