From 0ca1085ea7a914415d57e6ad75c80682706987eb Mon Sep 17 00:00:00 2001 From: Enrique Gonzalez Date: Fri, 30 Aug 2024 14:54:02 -0700 Subject: [PATCH] Remove Slack Acct Mgmt as an option We no longer offer Slack Account Management as a Support package --- docs/sla/index.mdx | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/docs/sla/index.mdx b/docs/sla/index.mdx index b363a1062..24ad2f863 100644 --- a/docs/sla/index.mdx +++ b/docs/sla/index.mdx @@ -125,8 +125,6 @@ Access to named senior support engineers who will have knowledge of your infrast >NOTE: This package includes access to Slack Support & Slack Account Management -### Slack Support & Slack Account Management +### Slack Support Slack Support provides access to creating tickets directly from Slack, allowing customers to resolve tickets directly from a familiar interface and allowing for greater collaboration between Support and customers. - -Slack Account Management allows customers direct access to their Account team, including their Technical Advisor (if applicable). It can help resolve any non-technical issues or questions that come up.