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6085f66 @flavorjones Rename standard help responses file.
flavorjones authored
1 # Standard Responses to Requests
2
3 These responses are needed often enough that I figured, let's just
4 check them in for future reference and use.
5
6
7 # Not enough information to help
7789887 @flavorjones OMG SO MANY QUESTIONS.
flavorjones authored
8
9 Hello!
10
11 Thanks for asking this question! However, without more information,
12 Team Nokogiri cannot reproduce your issue, and so we cannot offer much
13 help.
14
15 Please provide us with:
16
17 * A self-contained script (one that we can run without modification,
18 and preferably without making external network connections).
19
20 * Please note that you need to include the XML/HTML that you are
21 operating on.
22
23 * The output of `nokogiri -v`, which will provide details about your
24 platform and versions of ruby, libxml2 and nokogiri.
25
26 For more information about requesting help or reporting bugs, please
27 take a look at http://bit.ly/nokohelp
28
29 Thank you so much!
30
6085f66 @flavorjones Rename standard help responses file.
flavorjones authored
31
32 # Not a bug
7789887 @flavorjones OMG SO MANY QUESTIONS.
flavorjones authored
33
34 Hello!
35
36 Thanks for asking this question! Your request for help will not go
37 unanswered!
38
39 However, Nokogiri's Github Issues is reserved for reporting bugs or
40 submitting patches. If you ask your question on the mailing list, Team
41 Nokogiri promises someone will provide you with an answer in a timely
42 manner.
43
44 If you'd like to read up on Team Nokogiri's rationale for this policy,
45 please go to http://bit.ly/nokohelp.
46
47 Thank you so much for understanding! And thank you for using Nokogiri.
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