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OMG SO MANY QUESTIONS.

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1 parent 8cdda05 commit 77898870e626b77d7e1241adbaf77f441e48d87c @flavorjones flavorjones committed May 26, 2011
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+# not-enough-information
+
+Hello!
+
+Thanks for asking this question! However, without more information,
+Team Nokogiri cannot reproduce your issue, and so we cannot offer much
+help.
+
+Please provide us with:
+
+* A self-contained script (one that we can run without modification,
+ and preferably without making external network connections).
+
+* Please note that you need to include the XML/HTML that you are
+ operating on.
+
+* The output of `nokogiri -v`, which will provide details about your
+ platform and versions of ruby, libxml2 and nokogiri.
+
+For more information about requesting help or reporting bugs, please
+take a look at http://bit.ly/nokohelp
+
+Thank you so much!
+
+# not-a-bug
+
+Hello!
+
+Thanks for asking this question! Your request for help will not go
+unanswered!
+
+However, Nokogiri's Github Issues is reserved for reporting bugs or
+submitting patches. If you ask your question on the mailing list, Team
+Nokogiri promises someone will provide you with an answer in a timely
+manner.
+
+If you'd like to read up on Team Nokogiri's rationale for this policy,
+please go to http://bit.ly/nokohelp.
+
+Thank you so much for understanding! And thank you for using Nokogiri.

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