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Welcome to the Stakeholder Score

The assessment takes about 5-10 minutes to complete.

This tool is intended to help leaders in companies of all sizes better understand the impact their organizations are having on those around them. Respondents are asked to identify their relationship with the company (employee, supplier, customer, investor etc) before being guided through the questions.

Each section of the tool illustrates examples of both ends of the spectrum for that particular area of impact. The data are collected and the company receives a report with the anonymous results, including suggested resources and next steps. The data are also made available (without information to identify specific companies) for anyone to study and search for learning.

This survey was sent to you by someone who values your opinion. Your results are anonymous so please be as candid as possible in your answers.

All rating questions are on a 0-10 scale of how much you agree with the statement with 0 being the lowest (you completely disagree) and 10 being the highest (you completely agree)

Learn about this survey

  1. What company/organization are you assessing? //short answer field

  2. Who invited you to complete this survey? //short answer field to help differentiate similar company names

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Your Stakeholder Identification

A Stakeholder is a person, group, or place (e.g. the environment) that has a stake in how a company or organization performs, either in how the company affects them or on how they affect the company. While you may represent many different stakeholders of this company, we're going to ask you to complete the survey from one perspective at a time - as best you can.

*Feel free to skip any question that you feel does not apply to you as a representative of your stakeholder group.

  1. Which of the following best describes your relationship to the company or the perspective from which you will be completing this survey?
  • Customer/client
  • Employee
  • Environmental Advocate
  • Supplier/vendor
  • Investor/shareholder/financier
  • Community Member
  • Other (please specify) //short answer field
  1. I believe this company could have a significant impact on me (e.g. my health, personal/professional interests, career, finances, quality of life). (1-10 radio button or "I don't know")

  2. I believe I could have a significant impact on this company (e.g. its financial performance, sustainability, reputation). (1-10 radio button or "I don't know")

------Page 2 END-----

Collaborative Relationships

Endangered (low scores)

The company focuses on what it can get from others, often withholding information for its own advantage.

Evolving (high scores)

The company builds long-term trusting partnerships through open communication and transparency that invites collaboration.

(0 = completely disagree, 10 = completely agree)

  1. The company is proactive and transparent in sharing information that is important to me.

  2. The company seeks out, cares about, and incorporates my perspective and input to make mutually beneficial company decisions.

  3. In general, I believe the company would welcome me sharing a contrary or unpopular opinion about how it operates or what it does.

-----Page 3 END-----

Helping People Thrive

Endangered (low scores)

The company sees people as tools to use for its own economic gain.

Evolving (high scores)

The company helps people live their best lives.

(0 = completely disagree, 10 = completely agree)

  1. The company cares about and supports my wellbeing.

  2. The company cares about and suppots the wellbeing of my family.

  3. The company cares about and actively helps me reach my goals in all areas of life.

----- Page 4 END-----

Inclusion and Equity

Endangered (low scores)

The company includes and benefits primarily people from similar backgrounds, identities, abilities and socio-economic status.

Evolving (high scores)

The company actively connects people from different backgrounds, identities, abilities and socio-economic status to foster equity and a better standard of living for the communities they touch.

(0 = completely disagree, 10 = completely agree)

  1. The company proactively seeks to work with and include the perspectives of a diverse group of people in decision-making.

  2. The people financially benefiting from the company reflect the diversity of the communities in which it operates.

  3. The senior leadership of the company reflects the diversity of the communities in which it operates.

------Page 5 END------

Financial Prosperity

Endangered (example low scores)

The company strives to make money for its owners, investors, and shareholders.

Evolving (example high scores)

The company strives to create value to help everyone who works with them achieve financial security and improve their quality of life.

(0 = completely disagree, 10 = completely agree)

  1. I am confident in the long-term financial sustainability of the company.

  2. The value I receive from the company is fair relative to the value I provide.

  3. I am confident the company will help me exceed my basic needs over the long term.

  4. I am confident that I will share equitably in the benefits of future growth and success of this company.

-----Page 6 END-----

Environmental Stewardship

Endangered (example low scores)

The company consumes resources for its gain, without regard for environmental impacts.

Evolving (example low scores)

The company conserves and restores resources in the creation and delivery of its products and services for the benefit of future generations.

(0 = completely disagree, 10 = completely agree)

  1. I believe the company considers and addresses its impact on the environment.

  2. I believe that the company has a positive net impact on the environment, helping to heal and restore the planet's life-support systems.

  3. I believe that the company openly shares best practices and inspires other organizations to become environmentally sustainable.

-----Page 7 END-----

Company Purpose

Endangered (example low scores)

The company’s sole reason for being is to grow and be financially profitable.

Evolving (example high scores)

The company’s reason for being is to solve a specific, important social or environmental problem.

(0 = completely disagree, 10 = completely agree)

  1. I am inspired and motivated by the company's purpose.

  2. The company is making my community a better place.

  3. The company uses meaningful metrics to inform its progress in fulfilling its purpose.

  4. The behavior and processes of the company are aligned with its purpose.

  5. Do you think your personal experience with this company is similar to others?

  • I believe my experience is worse than others
  • I believe my experience is similar to others
  • I believe my experience is better than others
  • I'm not sure
  1. What else would you like company leaders to know? //long answer form

  2. What is working about this tool and how can we make it better? //long answer form

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