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Why aren't mobile browsers supported? #10

elGatoMantocko opened this Issue Jan 17, 2018 · 8 comments


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elGatoMantocko commented Jan 17, 2018

I would love to allow my users to use my app on mobile devices as well, and was wondering why Chrome for android (at least) isn't supported. I don't have any knowledge or experience working with browser SDKs, so I couldn't possibly understand the complexity, but I would love to know if there is any future roadmap to add support.




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bih commented Jan 18, 2018

Hey @elGatoMantocko,

Thanks for reaching out! The Web Playback SDK relies on both Encrypted Media Extensions (EME) and/or Widevine which we use as DRM for Spotify content in the SDK.

For Safari, it's because both Desktop and iOS only support an AAC-version of EME which we don't currently have support for. It's unclear when we'll do that.

For Android-based devices, they do support both EME and Widevine but require a user interaction which we have not yet added support for in the SDK. We plan on adding support for that soon!

Hope this helps! :)

@bih bih closed this Jan 18, 2018


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elGatoMantocko commented Jan 24, 2018

Awesome! Thanks so much for the reply!


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NeoLegends commented Feb 5, 2018

Hey @bih,

I was skimming through other issues and over in #8 you said you are streaming 256kb/s AAC music and here you said you do not support Safari because it only supports AAC-EME, which you do not support right now.

Could you clarify that? Based on what you told it seems like Safari should be supported, no? :) Or is it just one specific version of AAC-EME Safari supports but you don't? (not wanting to blame you in any way, I'm just curious :) )


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theiliad commented Feb 25, 2018

@bih Is there a timeline you could share for mobile compatibility?

Playing Spotify right out of the browser on computers is cool, but a very high percentage of users browse sites on their phones.


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ErezHorev commented May 8, 2018

I would really like to use your service but i have no playback at all (nor my friends at office).
This issue seems to be very common here.

Why isn't that being shown with a friendly message with instructions on how to solve?
I have no idea how to solve it. what should be installed? from where?

The links on @bih response seems for experts, no way i'm going to spend more than a minute on this.
you guys should get this covered if want users to stay your users rather than another service


I'm using macbook OSx 10.13.3 with chrome


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arirawr commented May 8, 2018

Hi @ErezHorev - please open a new issue on this repository with specific steps we can follow to reproduce the issue you're having, and include any error messages you see. That way we'll be able to help you out 😄


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arirawr commented May 8, 2018

It looks like you received some help from the Festify developers on the issue you referenced :)


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JanneHarju commented Jul 6, 2018

I noticed recently that browser did ask permission automatically for something when using mobile. All works well when using Chrome for Android.

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