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Unable to login #412

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StewCam opened this Issue Jan 3, 2019 · 10 comments

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@StewCam
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StewCam commented Jan 3, 2019

As of 4 Jan 2019 am unable to login or sync. Have tried a few devices. Error messages as follows.

AlephNote:
AlephNote.PluginInterface.Exceptions.RestStatuscodeException: Server sync.standardnotes.org returned status code: 503 : Service Unavailable

Chrome:
app.standardnotes.org says
A server error occurred while trying to sign in. Please try again.

Firefox:
A server error occurred while trying to sign in. Please try again.

Internet Explorer:
https://app.standardnotes.org shows blank window.

@thinkgrizzly

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thinkgrizzly commented Jan 3, 2019

Same for me for chrome and firefox

@matt812

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matt812 commented Jan 3, 2019

Same. This is critical!
Chrome.

"This website is under heavy load (queue full)
We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later."

@aljelly

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aljelly commented Jan 4, 2019

It seems it just came back a moment ago, at least for me. Try it now.

EDIT: Likely unrelated, but I just noticed the certificate for the Standard Notes journal expired on December 18th 2018 and so it's not accessible.

@r-i-v-a

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r-i-v-a commented Jan 4, 2019

Same for me currently. Was having sync issues earlier, decided to try to log out and log in again, now unable to log in.

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r-i-v-a commented Jan 4, 2019

This is what I see in Chrome console when trying to log in:

compiled.min-e7d877894b3c432010a38a791c7c48b0f7090b3ebab343edc58165508e1aab0f.js:20 GET https://sync.standardnotes.org/auth/params?email= 503 (Service Unavailable)

(index):1 Access to XMLHttpRequest at 'https://sync.standardnotes.org/auth/params?email=' from origin 'https://app.standardnotes.org' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

--
UPDATE now it seems to be working again.

@mobitar

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mobitar commented Jan 4, 2019

Should be all better now. Sorry for the inconvenience. There were a few hung processes on the server causing some congestion.

@petermierau

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petermierau commented Jan 4, 2019

I'm getting the same error now.
Sync error

This website is under heavy load (queue full)

We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.

Along with this error:
POST https://sync.standardnotes.org/items/sync 503 (Service Unavailable)
_callee20$ @ compiled.js:59921
tryCatch @ compiled.js:62
invoke @ compiled.js:296
prototype.(anonymous function) @ compiled.js:114
step @ compiled.js:58924
(anonymous) @ compiled.js:58924
compiled.js:59901 Request error:

This website is under heavy load (queue full)

We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.


(anonymous) @ compiled.js:59901

@torpax

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torpax commented Jan 4, 2019

I continue to be unable to log in. Still getting the same error message.

@ajh3

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ajh3 commented Jan 4, 2019

I never log out, so I am not having problems logging in, but I am experiencing intermittent failures to save changes to the server.

@mobitar

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mobitar commented Jan 4, 2019

Sorry about that. Here's an update on our server issues: https://twitter.com/StandardNotes/status/1081288524773634049

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