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Bold editor: File attachments can't be opened #620

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ely-see opened this issue Jul 10, 2019 · 4 comments

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commented Jul 10, 2019

Hello,

I can't open file attachments in the Bold editor, not on Windows, not on mobile (Android).

On Windows, I click on the link and then only a blank windows appears, on Android there is the message "Unable to open".

Please advise.

Thanks.

Andreas

@mobitar

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commented Jul 11, 2019

Can you try opening the file via the FileSafe interface itself and not via a link, and see if that works?

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commented Jul 16, 2019

Thank you for your answer.

In Filesafe, everything works.

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commented Jul 16, 2019

On Android downloading files is not supported. You can only insert files into the editor.

On Windows, which button are you pressing that results in a blank window?

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commented Jul 16, 2019

Okay, thanks.

On Windows, I click on the URL and then on the blob:file:///... Then the blank window appears.

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