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I can't open file attachments in the Bold editor, not on Windows, not on mobile (Android).
On Windows, I click on the link and then only a blank windows appears, on Android there is the message "Unable to open".
Can you try opening the file via the FileSafe interface itself and not via a link, and see if that works?
Thank you for your answer.
In Filesafe, everything works.
On Android downloading files is not supported. You can only insert files into the editor.
On Windows, which button are you pressing that results in a blank window?
On Windows, I click on the URL and then on the blob:file:///... Then the blank window appears.