Hi, I am interested in the Cherry Wood SLeigh Bed you are selling for 225. Can you please tell me some more facts about the item?
Sure. It is solidly built and has a beautiful color to it. It's pretty heavy, so you'll need to bring at least two strong guys with you to pick it up. 
Okay, I notice there is some damage to it, wear and tear, so I'm going to ask you to drop the price to $202. Is this good for you?
I can do $202, just as long as I don't have to do any heavy lifting.