What is a valuable service?
brick and mortar stores
What is the issue?
competition from online retailers
When did it begin?
with mail-order catalogues
Is is happening quickly?
yes
What is a safety issue?
online security
What is easier about online?
variety and accessibility
Overhead higher or lower?
lower
What is a reason online is cheaper?
overhead is lower
why?
few employees to pay, no sales tax fees and no business venue to lease and manage
who does it affect most?
local businessmen