What is Debbi mad about?
monthly spikes in their water bills
What was it in the past?
$200 to $250.
What is it now?
$1,805 In July and then $1,084 in August, leaving a balance due of more than $3,000.
Is she going to pay it?
no
Why?
they were pretty much out of town most of the time and there's no leaks and its a high price
What did the company do?
installed a device on her meter to track daily usage
Is she by herself?
no
Where else?
in Cleveland, Ohio; Charlotte, North Carolina; Tampa, Florida; and Brockton, Massachusetts
What are people doing because of it?
a class-action lawsuit,
How much in credit sent out?
$466,368