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Emails marked as Spam #3804

@cfontana0

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@cfontana0

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I have some issues sending emails using the strapi's service and gmail. Basically, I configured Google Suite for my company and tried to send emails using the strapi.plugins.email plugin, however, they are received as Spam all the time.

I talked with the Google Suite's support team, and they indicated me that I have to configure DKIM and SPF for my email, and I did that following these tutorial:
https://support.google.com/a/answer/174124
https://support.google.com/a/answer/33786

However, I still receiving the mails as Spam.

I talked with them again, they indicated me that I have to add a custom SPF record on my hosting service for Strapi / my domain. For instance, if I use the gmail service, I have to include v=spf1 include:serverdomain.com include:_spf.google.com ~all

Any idea?

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