Email plugin is not working

[jay01011986]

Describe the bug
Email plugin is not working and I am getting errors while sending the email. I have tried with multiple providers like Sendgrid, mailgun and mailtrap etc and same issue is coming.
I have followed the following link to do the setup:
https://strapi.io/documentation/v3.x/plugins/email.html#programmatic-usage

This is the error log on Strapi console:

AssertionError [ERR_ASSERTION]: Cannot wrap non-Error object
      at new AssertionError (internal/assert.js:396:11)
      at Object.exports.assert (/Users/Jay/Desktop/Temp/StrapiTemp1/my-project/node_modules/hoek/lib/index.js:559:11)
      at Function.boomify (/Users/Jay/Desktop/Temp/StrapiTemp1/my-project/node_modules/boom/lib/index.js:107:14)
      at formatBoomPayload (/Users/Jay/Desktop/Temp/StrapiTemp1/my-project/node_modules/strapi/lib/middlewares/boom/index.js:47:22)
      at strapi.app.use (/Users/Jay/Desktop/Temp/StrapiTemp1/my-project/node_modules/strapi/lib/middlewares/boom/index.js:84:36)
      at processTicksAndRejections (internal/process/next_tick.js:81:5)

These are the setups, I have used in config/plugins.js:

module.exports = ({ env }) => ({
  email: {
    provider: 'sendgrid',
    providerOptions: {
      apiKey: env('API_KEY'),
    },
    settings: {
      defaultFrom: 'mrityunjay.tiwari@awrostamani.com',
      defaultReplyTo: 'mrityunjay.tiwari@awrostamani.com',
    },
  },
});

Steps to reproduce the behavior

1. Install the new default Strapi project:
   yarn create strapi-app my-project --quickstart
2. add the sendgrid package:
   yarn add strapi-provider-email-sendgrid --save
3. add plugins.js under config folder with the following setup:

module.exports = ({ env }) => ({
  email: {
    provider: 'sendgrid',
    providerOptions: {
      apiKey: env('API_KEY'),
    },
    settings: {
      defaultFrom: 'mrityunjay.tiwari@awrostamani.com',
      defaultReplyTo: 'mrityunjay.tiwari@awrostamani.com',
    },
  },
});

yarn develop and try to send the mail from postman using the following service:
http://localhost:1337/email

{
        "to": "jay01011986@gmail.com",
        "subject": "Comment posted that contains a appriciations",
        "text": "testing"
 }

Expected behavior
A mail should be triggered.

System

• Node.js version: 13.12.0
• NPM version: 0.34.0
• Strapi version: 3.0.1
• Database: mssql
• Operating system: MacOS Catalina

[alexandrebodin]

Hi, in the code you pasted (I edited out the apiKeys) you were using apiKey: env('yourValue') That's not of it should be used.

the env utility will look for an env var with the name you passed as a parameter. If you want to set a value statically you should remove env:

module.exports = ({ env }) => ({
  email: {
    provider: 'sendgrid',
    providerOptions: {
      apiKey: 'Value of the API KEY',
    },
    settings: {
      defaultFrom: 'mrityunjay.tiwari@awrostamani.com',
      defaultReplyTo: 'mrityunjay.tiwari@awrostamani.com',
    },
  },
});

[jay01011986]

@alexandrebodin , I have tried after removing the env as well but the same issue is there.

[njm222]

I am also having a similar issue with strapi-provider-email-amazon-ses

[RileyMShea]

Update

Okay so I'm dumb and I was setting my SENDGRID_API_KEY with single quotes around it in my .zshrc. Like:

# ~/.zshrc

#before(broken)
export SENDGRID_API_KEY='adhaerhaerhaeh4ahq3hq34hq'
#after(fixed)
export SENDGRID_API_KEY=adhaerhaerhaeh4ahq3hq34hq

After removing the quotes around the env var itself, as done above, works fine for me.

---

Before realizing my error

I am also getting the very similar error in strapi run from a strapi:3.0.1-node12 docker image when attempting to use /email endpoint.

request

curl --request POST \
  --url https://api.mystrapisite.com/email \
  --header 'accept: application/json' \
  --header 'content-type: application/json' \
  --data '{
	"to": "someemail@gmail.com",
	"subject": "some subject",
	"text": "testing"
}'

response:
```bash
< HTTP/2 500 
< content-type: text/plain; charset=utf-8
< date: Sun, 07 Jun 2020 20:44:43 GMT
< content-length: 21

strapi error log:

  AssertionError [ERR_ASSERTION]: Cannot wrap non-Error object
      at Function.boomify (/srv/app/node_modules/boom/lib/index.js:107:14)
      at formatBoomPayload (/srv/app/node_modules/strapi/lib/middlewares/boom/index.js:47:22)
      at /srv/app/node_modules/strapi/lib/middlewares/boom/index.js:84:36
      at processTicksAndRejections (internal/process/task_queues.js:93:5)

[valdvogel-launchtrip]

Hey guys, I got the same issue using strapi 3.1.4 and plugin "strapi-provider-email-mandrill": "^1.0.0". To solve my issue I just added this file config on 'PROJECT/config/plugins.js' and this content :
module.exports = ({ env }) => ( { email: { provider: 'mandrill', providerOptions: { apiKey: env('MANDRILL_APIKEY'), mandrill_default_from_name: 'Jose', mandrill_default_from_email: 'info@company.com' }, }, });

[derrickmehaffy]

Hello!

Can you please create a new GitHub issue by using the GitHub issue template, providing all required information.

Your issue looks related to that topic but it's an old one. Using another thread (GitHub issue) will be able to manage your case.

Thank you and have a good day.

[m-emre-yalcin]

try { await strapi.plugins['email'].services.email.send(options) } catch(err) { console.log(err) }
you can see the error like this.

[SalahAdDin]

Hello!

Can you please create a new GitHub issue by using the GitHub issue template, providing all required information.

Your issue looks related to that topic but it's an old one. Using another thread (GitHub issue) will be able to manage your case.

Thank you and have a good day.

Following the @m-emre-yalcin advice we got this:

Email address is not verified. The following identities failed the check in region US-EAST-2: ramazan.apa@cloudnesil.com 
[2021-05-11T11:30:21.933Z] error Error: Couldn't send test email: undefined.
    at Object.test (/home/luisalaguna/Projects/cancer/backend-dev/node_modules/strapi-plugin-email/controllers/Email.js:49:15)
    at processTicksAndRejections (internal/process/task_queues.js:93:5)
    at async /home/luisalaguna/Projects/cancer/backend-dev/node_modules/strapi/lib/middlewares/router/utils/routerChecker.js:79:22
    at async /home/luisalaguna/Projects/cancer/backend-dev/node_modules/strapi-utils/lib/policy.js:68:5
    at async /home/luisalaguna/Projects/cancer/backend-dev/node_modules/strapi/lib/middlewares/parser/index.js:48:23
    at async /home/luisalaguna/Projects/cancer/backend-dev/node_modules/strapi/lib/middlewares/xss/index.js:26:9
[2021-05-11T11:30:21.935Z] debug POST /email/test (812 ms) 500

It seems it would be better if you add more information about it on documentation since we don't know how to proper setup the emails on the provider.

Also, as it seems to be more clear, improving the log about this would be great!

Thanks!

[baremetals]

I am having this issue on Strapi v4, when I deploy to app engine. I get no errors. The email config on the admin is showing Strapi settings instead of my Sendgrid settings. But this is not the case on local hosts.
I have tried various versions. App engine will not change the email plugin configuration.

I tried using the generic sendgrid code not strapi's version that is also not working on app engine.

[acushlakoncept]

Hey, @baremetals did you solve this issue?
I am facing the same challenge

[baremetals]

Hi @acushlakoncept,

I did resolve it but I didn't work out why it got stuck in the first place. I changed the name for EMAIL_PROVIDER from sendgrid to @strapi/provider-email-sendgrid, I then deleted the cache, build and node_modules. I also deleted my migrations folder. I did not do all of these things as the same time,. My theory is that the the migration may have been corrupted. I am using version 4.2.2 on the application. but a version change did not resolve the issue the database doesn't change with version change so. Try this first REVERT THE EMAIL PROVIDER BACK TO STRAPI. Delete the folders then send a build to app engine. Then go back to your email provider.