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88 lines (51 sloc) 16.9 KB - Privacy Policy

V2.0 - Effective Date: 2018-08-05

1. Our Commitment to Protecting Your Privacy, a limited company with a Board of Directors and a capital of 630 888 EUR, registered office located 35, Chemin du Vieux Chêne - 38240 Meylan, registered with the Companies and Trade Register of STREAMDATA.IO under number 502 377 039 RCS Grenoble (hereinafter “” or “We”), is responsible for processing the personal data of its customers (hereinafter “Customers” or “You”).

The Parties undertake to respect the law n ° 78_17 of January 6, 1978 "computing, files and liberties" as modified by the law n ° 2004-801 of August 6, 2004 transposing the Directive 95/46 / CE ; and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the the free circulation of these data, known as the European Data Protection Regulation and all subsequent regulations (hereinafter the "Law"). uses all precautions to ensure the privacy and security of this personal information provided by Customers using the Website and Services. By visiting this Website and using the Services, you are accepting the practices described in this Privacy Policy.

In the context of activities, we may change this Privacy Policy from time to time by updating this page. The Customer will be informed of such updates and modifications through an email, one (1) month before the modification entry into force. To continue using the website or Services you should accept the Privacy Policy modification.

Depending on the context of personal information You provide, may be the data controller (“ii”) (“Controller”) or the data processor (“iii”) (“Processor”) of your personal information under this policy. is a processor of personal information submitted to the Services or collected through the Services on behalf of or at the direction of subscribers.

If you have questions or concerns about this Privacy Policy, please contact using the information in the “Contact Information” section above.

2. as Controller: What Information Collects and How uses that Information

2.1. Service Registration. When you sign up for the Services, we collect your email address, name and other contact information that you agree to provide us. We also collect information as well as other information required to configure, use and receive support for the Services, and your IP address, time you visited (collectively, “Customer Information”).

2.2. Cookies. We also collect cookies. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help us to provide additional functionality to the site and help us to analyze site usage more accurately. For instance, our Website may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site. An alert message will ask you in advance if you wish to accept cookies, you can refuse it. These cookies do not contain confidential information about the Customer. The Customer may indicate its consent or opposition for the using of cookies by setting it to their browser by following the user guide.

2.3. Opt Out. You can choose not to provide certain information, but this may impair your ability to use the Services.

2.4. Usage of Information. The information we collect is used to administer our business activities, including invoicing, Customer support, track site usage and assist with website account session authentication and identification when you visit our site or use Services. Occasionally we may use the information collected herein to notify all our Customers about new services or special offers. Your email address will be used to notify you of critical updates, account information, and announcements. You can opt out of these emails at any time if you want.

2.5. Sharing of Information. We do not share, sell, rent, or trade any information that you provide with third parties except as required to provide you the Services and as specified in this policy.

2.6. Service Providers. We may share information we collect with our Service Providers, Amazon Web Services, Inc. ("AWS"), a subsidiary of, registered office located P.O. Box 81226 Seattle, WA 98108-1226 and Google Commerce Limited (“GCL”), a company incorporated under the laws of Ireland, with offices at Gordon House, Barrow Street, Dublin 4, Ireland, which that assist with our provisioning of the Services. Service Providers that we use are required to protect all data provided hereunder as confidential information, restricting transfer and disclosure to any other third party. and our Service Providers have concluded standard contractual clauses, in compliance to Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995.

2.7. Credit Card Processing Provider. Credit card information and other payment information are collected by Credit Card Processing Provider only to finalize the payment of Services and to manage credit card processing. This service provider, Stripe, Inc., a Private Company, registered office located 3180 18TH STREET, SAN FRANCISCO, CA, 94110, registered with the Companies and Trade Register under number 81242588200014, is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on our behalf, and is subject to confidentiality obligations restricting the disclosure of information collected to other third parties.

2.8. Comments. If the Customer decides to put comments on our website, include with the Customer’s comments on the website: customer name, logo and associated employee name and title. By posting comments on our website, Customer consents to share this information.

2.9. Public Forums. If the Customer decides to post on any provided blog, bulletin board or similar forum may be freely used by, any data included in such forum will be shared by in this forum. Any customer or any other visitor to such forum, and therefore, you shall have no expectation of privacy with any data included in such forum, and consent to such usage by any party mentioned herein, or any other third party.

2.10. Retention. retains Customer Information for a period does not go beyond what is necessary for that purpose of processing.

3. as Processor: Data Transacted through the Services

The Customer is required to provide with media containing personal data., acting as a Processor within the meaning of the Law, undertakes in particular to:

  • Anonymize or encrypt the personal data processed ;
  • Use the personal data processed on behalf of the Customer only in accordance with the instructions of the Customer, only for the duration necessary for the performance of the Services object of this Contract and exclusively for the purpose of performing the Services, subject matter of this Contract;
  • Not to assign, use, modify or disclose to anyone, whether for free or for a fee, the personal data thus communicated;
  • To take the necessary technical and organizational measures to preserve the security of the data and the security of the treatment covered by the Service, and in particular to prevent it from being distorted, damaged or communicated to unauthorized third parties, and more generally, to take the necessary measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access in an accidental or unlawful manner;
  • To implement a procedure to test, analyze and regularly evaluate the effectiveness of technical and organizational measures to ensure safe treatment;
  • To take all necessary measures to ensure that its employees involved in the provision of the Services respect the commitments entered into by in terms of confidentiality and security of personal data and do not treat them except on the instructions of;
  • Cooperate with the Customer (or his representatives) to enable him to comply with his obligations, taking into account the nature of the processing and the information available to the, and in particular to make periodic a simple request from the Customer, an audit (ie inspections in the premises of the or its subcontractors performed by the Customer himself or a third party authorized for this purpose) to assess the conformity of its obligations as provided for in this article and to provide the Customer with sufficient documented evidence of all the appropriate security measures in place and more generally compliance with the obligations provided for in this article. On the other hand, if necessary, to assist the Customer, when the latter has to implement a Data Protection Impact Assessment;
  • Inform by email, the Customer within 48 hours of the finding of any personal data breach including any incident relating to the processing and security of personal data and in particular any access, disclosure, use or unauthorized access. Authorized or modification or destruction of personal data and to contact the Customer to report as far as possible conditions responding to the formalism of the notification CNIL, no later than 48 hours of its occurrence said fault noted. It is already recognized and accepted by the Parties, that in such a case, only the Customer, will make any notification in due form to the CNIL;
  • According to the Customer’s choice, on his express written request, to return or destroy, within eight (8) days after the end of the Services, all the personal data as well as the existing copies. will provide a certificate certifying that the personal data and their copies have been erased from all the equipment used by the and that the paper or electronic media containing the processed personal data have all been returned to the Customer or destroyed. In the event that no express request from the Customer is made, undertakes to erase the personal data, at the end of a period of 60 days from the end of the Contract for any reason whatsoever.
  • Not to recruit another subcontractor and therefore to communicate the personal data to a third party without having obtained the prior written authorization of the Customer; The Customer acknowledges and accepts that for present purposes the uses Amazon Web Services (AWS) and Google Cloud Platform as a subcontractor, for the hosting of personal data transmitted under the present.
  • To impose the commitments resulting from this article to any other subcontractor recruited by (any person or entity) to whom the personal data would be communicated with the Customer's consent. In any case, remains responsible to the Customer for the performance by said subcontractor of its obligations;
  • To cooperate with any administrative authority whose Customer would be subject to control;
  • declares to keep in writing a register of all categories of processing activities performed on behalf of the Customer.

4. Customer’s obligations

The Customer, or its customers, as data Controllers are responsible for the formalities they incur under the Law. As such:

  • The Customer guarantees to that he has made all the necessary declarations and that he has informed the natural persons concerned by the processing, of the use made of said personal data;

  • The Customer guarantees against any recourse, complaint or complaint concerning the fact that the data are hosted by, coming from a natural person whose personal data are reproduced and/or hosted by the Service , apart from any right to opposition;

  • In this respect, in the event that a person concerned by the processing wishes to assert his right to oppose, the Customer acknowledges that he is and remains solely responsible towards this person. In the event that this right to opposition involves the deletion of personal data processed by in the context of the present, the Customer will notify in writing who undertakes to delete and/or return the data within 72 hours following the request made by the Customer. will use Customer Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the Customer.

5. How Customer can use Services?

Services Providers and developers use the Services, data is sent ("Published") and received ("Subscribed") through the Services. Aggregate, non-personally identifiable data Published to and Subscribed from the Services may be used by to help with the development, tuning and scaling of the Services, including the generation of reports. Reporting is used both for internal use and to provide reports available to the customer associated with such provided data. will keep all data private, and will not share data with any third parties. provides various levels of security and encryption to Services Providers and developers for data Published to the Services. You can check the documentation for up-to-date information on the various security levels offered to Services Providers and developers by the Services. In addition, will take all necessary measures, including technical, physical, and administrative measures and training, to protect personal information from loss, misuse, and unauthorized disclosure, access, alteration, and destruction. safeguards personal information per established security standards and periodically assesses new technology for methods of protecting information.

Children. If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the website and Services with the consent of your parent or legal guardian.

Consent. By accessing and using the website and Services, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision contained herein. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal Customer Information may be part of the transferred assets. You will be informed of this event through email, two (2) months in advance. Access and rectification to your Information. You may contact to request Customer Information held by to access, correct, amend or delete any information at any time. You may contact us at the addresses below: a. Email: b. Postal mail:, 35 Chemin du Vieux Chêne - 38240 Meylan France

In compliance with the EU Principles, commits to resolve complaints about your privacy and our collect or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy may first contact

6. How Customer can use Website?

The Customer may post reviews, comments, photos, videos, and other content; and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages.

The Customer may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If the Customer do post content or submit material, and unless we indicate otherwise, he grants a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.

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