New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Check other ticketing systems if they're better than Eventbrite #628

Open
apawlik opened this Issue Dec 17, 2015 · 7 comments

Comments

Projects
None yet
5 participants
@apawlik

apawlik commented Dec 17, 2015

Is it possible to feed back the contact address as set in the index header back to Eventbrite for the particular event?
Currently the templates in Eventbrite have admin email as contact. People end up emailing our admins which is a problem. Manually setting the contact in Eventbrite (when setting up the event) is problematic for the admins. Ideally once the event is in AMY (and has Eventbrite connected with it), there would be a trigger updating the contact address in Eventbrite. Does Evebr API allow for that?
@pbanaszkiewicz ?

@pbanaszkiewicz

This comment has been minimized.

Member

pbanaszkiewicz commented Dec 17, 2015

@apawlik I don't see an option to set contact in here: https://www.eventbrite.com/developer/v3/endpoints/events/#ebapi-post-events-id

Eventbrite API is very limited and currently not much of a use for us. We can't even automate creating events (see #350).

@maneesha

This comment has been minimized.

Contributor

maneesha commented Dec 17, 2015

This is one of many frustrating things about Eventbrite.
When you change the contact address the change actually happens globally, not just for that one event. So you have to go back and change it for each event. For example, if you change it to someone at UConn for an event at UConn, and then you create an event for Harvard, if you don't remember to change it, then the UConn person will get emails for the Harvard event and any other event after that. In a word, it sucks.

You can have another person get all the "Contact the Organizer" emails just for that one event through "Multi User Access" in the Settings section. From there you can also see all events for a user but not all users for an event. Another huge gripe.

When I have some more time I want to look at other event ticketing systems that might have more options for customization.

@maneesha

This comment has been minimized.

Contributor

maneesha commented Dec 17, 2015

Following up on my point above about Multi User Access, I usually let the host/organizer know they'll be included on all "Contact the Organizer" emails so they can respond accordingly. It still means I (admin@swc) but at least I don't have to directly respond.

@pbanaszkiewicz

This comment has been minimized.

Member

pbanaszkiewicz commented Jan 4, 2016

Okay, let this be a research task for @maneesha for January: to look for other event ticketing systems.

@pbanaszkiewicz pbanaszkiewicz added this to the v1.4 milestone Jan 4, 2016

@pbanaszkiewicz pbanaszkiewicz changed the title from Feeding back contact address from AMY to Eventbrite? to Check other ticketing systems if they're better than Eventbrite Jan 12, 2016

@pbanaszkiewicz pbanaszkiewicz modified the milestones: v1.4, v1.5 Jan 30, 2016

@pbanaszkiewicz pbanaszkiewicz modified the milestones: v1.5, v1.6 Feb 29, 2016

@pbanaszkiewicz pbanaszkiewicz modified the milestones: v1.5.1, v1.5.2, v1.5.3 Apr 2, 2016

@pbanaszkiewicz pbanaszkiewicz modified the milestones: v1.5.3, v1.5.4 Apr 20, 2016

@pbanaszkiewicz pbanaszkiewicz added this to the v1.6 milestone May 20, 2016

@pbanaszkiewicz pbanaszkiewicz removed this from the v1.5.4 milestone May 20, 2016

@pbanaszkiewicz pbanaszkiewicz modified the milestones: v1.6, v1.7 May 29, 2016

@gvwilson gvwilson removed this from the v1.7 milestone Jun 29, 2016

@gvwilson

This comment has been minimized.

Member

gvwilson commented Aug 3, 2016

Can this one now be closed?

@tracykteal

This comment has been minimized.

Collaborator

tracykteal commented Aug 4, 2016

I'd still like to pursue this. I'm not sure this should be an AMY issue though except for understanding the API integration. Thoughts on the ti.to API? https://ti.to/docs/integrations

@pbanaszkiewicz

This comment has been minimized.

Member

pbanaszkiewicz commented Aug 8, 2016

When it comes to API, Tito seems similar to Eventbrite, for example list of event parameters is quite short: http://teamtito.github.io/tito-api-docs/#attributes29

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment