diff --git a/package.json b/package.json
index 6cb644d..8599a54 100644
--- a/package.json
+++ b/package.json
@@ -36,7 +36,7 @@
   ],
   "license": "MIT",
   "dependencies": {
-    "axios": "^1.6.8",
+    "axios": "^1.7.2",
     "bcryptjs": "^2.4.3",
     "cors": "^2.8.5",
     "express": "^4.19.2",
@@ -49,10 +49,10 @@
     "helmet": "^7.1.0",
     "jsonwebtoken": "^9.0.2",
     "moment": "^2.30.1",
-    "mongodb": "^6.6.2",
+    "mongodb": "^6.7.0",
     "mongoose": "^8.4.0",
     "pino": "^9.1.0",
-    "pino-pretty": "^11.0.0",
+    "pino-pretty": "^11.1.0",
     "swagger-ui-express": "^5.0.0",
     "switcher-client": "^4.1.0",
     "validator": "^13.12.0"
@@ -63,7 +63,7 @@
     "jest": "^29.7.0",
     "jest-sonar-reporter": "^2.0.0",
     "node-notifier": "^10.0.1",
-    "nodemon": "^3.1.0",
+    "nodemon": "^3.1.2",
     "sinon": "^18.0.0",
     "supertest": "^7.0.0"
   },
diff --git a/src/api-docs/schemas/slack.js b/src/api-docs/schemas/slack.js
index c5d8eac..ad19481 100644
--- a/src/api-docs/schemas/slack.js
+++ b/src/api-docs/schemas/slack.js
@@ -1,8 +1,10 @@
-import { TicketStatusType } from '../../models/slack_ticket.js';
-
 const ticket = {
     type: 'object',
     properties: {
+        slack: {
+            type: 'string',
+            description: 'The Slack ID'
+        },
         environment: {
             type: 'string',
             description: 'The environment'
@@ -23,11 +25,6 @@ const ticket = {
             type: 'string',
             description: 'The ticket observations'
         },
-        ticket_status: {
-            type: 'string',
-            enum: Object.values(TicketStatusType),
-            default: TicketStatusType.OPENED
-        },
         date_closed: {
             type: 'string',
             description: 'The date closed'
@@ -187,10 +184,6 @@ const slack = {
                 }
             }
         },
-        tickets: {
-            type: 'array',
-            items: ticket
-        },
         createdAt: {
             type: 'string',
             description: 'The date and time the Slack was created',
diff --git a/src/models/slack.js b/src/models/slack.js
index a0d6d3e..caaf698 100644
--- a/src/models/slack.js
+++ b/src/models/slack.js
@@ -1,6 +1,6 @@
 import mongoose from 'mongoose';
 import moment from 'moment';
-import { SlackTicket } from './slack_ticket';
+import { SlackTicket } from './slack_ticket.js';
 
 const slackSchema = new mongoose.Schema({
     user_id: {
diff --git a/src/models/slack_ticket.js b/src/models/slack_ticket.js
index c728c0f..81ae70e 100644
--- a/src/models/slack_ticket.js
+++ b/src/models/slack_ticket.js
@@ -2,11 +2,6 @@ import mongoose from 'mongoose';
 import moment from 'moment';
 
 export const SLACK_SUB = 'Switcher Slack App';
-export const TicketStatusType = Object.freeze({
-    OPENED: 'OPENED',
-    APPROVED: 'APPROVED',
-    DENIED: 'DENIED'
-});
 
 export const TicketValidationType = Object.freeze({
     VALIDATED: 'VALIDATED',
@@ -38,12 +33,6 @@ const slackTicketSchema = new mongoose.Schema({
     observations: {
         type: String
     },
-    ticket_status: {
-        type: String,
-        enum: Object.values(TicketStatusType),
-        default: TicketStatusType.OPENED,
-        required: true
-    },
     date_closed: {
         type: Date
     }
diff --git a/src/routers/slack.js b/src/routers/slack.js
index c6c0efd..e695426 100644
--- a/src/routers/slack.js
+++ b/src/routers/slack.js
@@ -3,7 +3,6 @@ import { check, query } from 'express-validator';
 import { NotFoundError, responseException } from '../exceptions/index.js';
 import { auth, slackAuth } from '../middleware/auth.js';
 import { validate } from '../middleware/validators.js';
-import { TicketStatusType } from '../models/slack_ticket.js';
 import { SwitcherKeys } from '../external/switcher-api-facade.js';
 import { getDomainById } from '../services/domain.js';
 import * as Services from '../services/slack.js';
@@ -177,9 +176,6 @@ router.get('/slack/v1/installation/:domain', auth, [
         const { slack_ticket, installation_payload, settings } = 
             await Services.getSlackOrError({ id: domain.integrations.slack });
 
-        const openedTickets = slack_ticket.filter(t => t.ticket_status === TicketStatusType.OPENED).length;
-        const approvedTickets = slack_ticket.filter(t => t.ticket_status === TicketStatusType.APPROVED).length;
-
         res.send({
             team_id: installation_payload.team_id,
             team_name: installation_payload.team_name,
@@ -187,9 +183,7 @@ router.get('/slack/v1/installation/:domain', auth, [
             channel: installation_payload.incoming_webhook_channel,
             is_enterprise: installation_payload.is_enterprise_install,
             installed_at: installation_payload.installed_at,
-            tickets_opened: openedTickets,
-            tickets_approved: approvedTickets,
-            tickets_denied: (slack_ticket.length - openedTickets - approvedTickets),
+            tickets_opened: slack_ticket.length,
             settings
         });
     } catch (e) {
diff --git a/src/services/slack.js b/src/services/slack.js
index 7835baa..11c06ce 100644
--- a/src/services/slack.js
+++ b/src/services/slack.js
@@ -1,5 +1,5 @@
 import Slack from '../models/slack.js';
-import { TicketStatusType, SLACK_SUB, TicketValidationType, SlackTicket } from '../models/slack_ticket.js';
+import { SLACK_SUB, TicketValidationType, SlackTicket } from '../models/slack_ticket.js';
 import { BadRequestError, NotFoundError, PermissionError } from '../exceptions/index.js';
 import { checkSlackIntegration } from '../external/switcher-api-facade.js';
 import { getConfig } from './config.js';
@@ -14,8 +14,7 @@ import { isQueryValid } from './common.js';
  * Otherwise, validates if ticket content is valid
  */
 async function canCreateTicket(slack, ticket_content) {
-    const slackTickets = await hasSlackTicket(
-        slack._id, ticket_content, TicketStatusType.OPENED);
+    const slackTickets = await hasSlackTicket(slack._id, ticket_content);
         
     if (slackTickets.length) {
         return slackTickets[0];
@@ -59,11 +58,10 @@ async function deleteSlackTicketsBySlackId(slackId) {
     return SlackTicket.deleteMany({ slack: slackId });
 }
 
-async function hasSlackTicket(slackId, ticket_content, status) {
+async function hasSlackTicket(slackId, ticket_content) {
     const tickets = await SlackTicket.find({ 
         slack: slackId, 
-        ...ticket_content, 
-        ticket_status: status 
+        ...ticket_content
     });
     
     return tickets;
@@ -211,31 +209,30 @@ export async function createTicket(ticket_content, enterprise_id, team_id) {
 export async function processTicket(enterprise_id, team_id, ticket_id, approved) {
     const slack = await getSlackOrError({ enterprise_id, team_id });
     await getDomainById(slack.domain);
-    const ticket = slack.slack_ticket.filter(
-        t => String(t.id) === String(ticket_id) &&
-            t.ticket_status === TicketStatusType.OPENED);
+    const ticket = slack.slack_ticket.filter(t => String(t.id) === String(ticket_id));
     
     if (!ticket.length) {
         throw new NotFoundError('Ticket not found');
     }
 
     if (approved) {
-        ticket[0].ticket_status = TicketStatusType.APPROVED;
         await closeTicket(slack.domain, ticket[0]);
     } else {
-        ticket[0].ticket_status = TicketStatusType.DENIED;
         await closeTicket(null, ticket[0]);
     }
 
-    await slack.save();
     return ticket[0];
 }
 
 async function closeTicket(domain, ticket) {
     ticket.date_closed = Date.now();
-    if (ticket.ticket_status === TicketStatusType.APPROVED) {
+
+    // Approved when domain is provided
+    if (domain) {
         await approveChange(domain, ticket);
     }
+
+    await SlackTicket.deleteOne({ _id: ticket._id });
 }
 
 async function approveChange(domain, ticket) {
diff --git a/tests/slack.test.js b/tests/slack.test.js
index e20cefd..1a1e591 100644
--- a/tests/slack.test.js
+++ b/tests/slack.test.js
@@ -809,6 +809,10 @@ describe('Slack Route - Process Ticket', () => {
         //given
         const { ticket } = await createTicket();
 
+        //verify that
+        let ticketDb = await SlackTicket.findById(ticket._id).exec();
+        expect(ticketDb).not.toBe(null);
+
         //test
         const response = await request(app)
             .post('/slack/v1/ticket/process')
@@ -820,6 +824,10 @@ describe('Slack Route - Process Ticket', () => {
             }).expect(200);
 
         expect(response.body.message).toBe(`Ticket ${ticket._id} processed`);
+
+        //check DB
+        ticketDb = await SlackTicket.findById(ticket._id).exec();
+        expect(ticketDb).toBe(null);
     });
 
     test('SLACK_SUITE - Should approve a ticket - Group Change Request', async () => {
@@ -865,6 +873,10 @@ describe('Slack Route - Process Ticket', () => {
         //given
         const { ticket } = await createTicket();
 
+        //verify that
+        let ticketDb = await SlackTicket.findById(ticket._id).exec();
+        expect(ticketDb).not.toBe(null);
+
         //test
         const response = await request(app)
             .post('/slack/v1/ticket/process')
@@ -876,6 +888,10 @@ describe('Slack Route - Process Ticket', () => {
             }).expect(200);
 
         expect(response.body.message).toBe(`Ticket ${ticket._id} processed`);
+
+        //check DB
+        ticketDb = await SlackTicket.findById(ticket._id).exec();
+        expect(ticketDb).toBe(null);
     });
 
     test('SLACK_SUITE - Should reset installation tickets', async () => {